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Jenny Smith Location
San Francisco, CA, US
Jenny Smith Work
2025 -now Senior Director, Research and Insights @
2022 -2025 Vice President, Research and Insights @
2020 -2022 Senior Director, Research and Insights @
2016 -2020 Director, User Research @
2014 -2016 Sr. Manager, User Research @
2011 -2014 Lead User Researcher @
2008 -2011 Senior Usability Engineer @
2001 -2008 Human Factors Research Associate @
2006 -2007 Adventurer @ Australia & New Zealand
1999 -2000 Research Assistant @ UNLV Memory and Cognition Lab
1999 -1999 Research Fellow @
Jenny Smith Education
MA (Experimental Psychology)
San José State University
BA (Psychology, Cum Laude)
Jenny Smith Skills
Usability Testing
Human Factors
Survey Design
SPSS
Morae
Photoshop
Heuristic Evaluation
User-centered Design
Contextual Inquiry
User Experience
Task Analysis
Human Computer Interaction
User Research
Interaction Design
Usability Engineering
User Interface Design
Card Sorting
Persona
Ethnography
Eye Tracking
User Experience Design
User Scenarios
Paper Prototyping
Wireframes
User Centered Design
Jenny Smith Summary
Jenny Smith, based in San Francisco, CA, US, is currently a Senior Director, Research and Insights at Salesforce. Jenny Smith brings experience from previous roles at Salesforce. Jenny Smith holds a MA in Experimental Psychology. With a robust skill set that includes Usability Testing, Human Factors, Survey Design, SPSS, Morae and more. Jenny Smith has 4 emails and 2 mobile phone numbers on RocketReach.
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