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Jenny Smith Location
San Francisco, CA, US
Jenny Smith Work
Senior Director, Research and Insights @ (September 2025 - Present)
Vice President, Research and Insights @ (August 2022 - September 2025)
Senior Director, Research and Insights @ (August 2020 - August 2022)
Director, User Research @ (March 2016 - August 2020)
Sr. Manager, User Research @ (February 2014 - February 2016)
Lead User Researcher @ (May 2011 - January 2014)
Senior Usability Engineer @ (April 2008 - April 2011)
Human Factors Research Associate @ (January 2001 - January 2008)
Adventurer @ Australia & New Zealand (November 2006 - March 2007)
Research Assistant @ UNLV Memory and Cognition Lab (January 1999 - May 2000)
Research Fellow @ (May 1999 - September 1999)
Jenny Smith Education
San José State University
MA (Experimental Psychology)
2006
University of Nevada-Las Vegas
BA (Psychology, Cum Laude)
2000
Jenny Smith Skills
Usability Testing
Human Factors
Survey Design
SPSS
Morae
Photoshop
Heuristic Evaluation
User-centered Design
Contextual Inquiry
User Experience
Task Analysis
Human Computer Interaction
User Research
Interaction Design
Usability Engineering
User Interface Design
Card Sorting
Persona
Ethnography
Eye Tracking
User Experience Design
User Scenarios
Paper Prototyping
Wireframes
User Centered Design
Jenny Smith Summary
Jenny Smith, based in San Francisco, CA, US, is currently a Senior Director, Research and Insights at Salesforce. Jenny Smith brings experience from previous roles at Salesforce. Jenny Smith holds a MA in Experimental Psychology @ San José State University. With a robust skill set that includes Usability Testing, Human Factors, Survey Design, SPSS, Morae and more. Jenny Smith has 5 emails and 2 mobile phone numbers on RocketReach.
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