Jenny Shepherd Email
Head of Customer Relations @ SwimTrek Adventure Swimming Holidays
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Jenny Shepherd Location
- Hove, GB
Jenny Shepherd Work
- Head of Customer Relations @ (August 2025 - Present)
- Head of Operations - Transfers @ Holiday Taxis (Hotelbeds/HBX Group) (May 2023 - July 2025)
- Customer Experience Director @ Le Boat (April 2019 - May 2023)
- Customer Service Manager @ Virgin Holidays (September 2016 - April 2019)
- Regional Operations Manager - Premier Inn @ (October 2013 - May 2016)
- General Manager - Office, Tour Ops and Properties (strategy and delivery) - France, Switzerland, Andorra @ (July 2010 - May 2013)
- Operations Manager @ (January 2008 - January 2009)
- General Manager - Properties @ (January 1998 - January 2007)
Jenny Shepherd Education
- The Nottingham Trent University 1994-1998
- Tunbridge Wells Girls Grammar School
Jenny Shepherd Skills
- Management
- Hotels
- Tourism
- Operations Management
- Event Management
- Tour Operators
- Hospitality
- Budgets
- Leisure
- Customer Satisfaction
- Leisure Travel
- Travel Management
- Training
- Sales
- Negotiation
- Resorts
- Team Management
- Customer Service
- Online Travel
- Recruiting
- Time Management
- Performance Management
- Employee Training
- Revenue Analysis
- Yield Management
- Adventure Travel
- Overseas Experience
- Organization Skills
- Public Relations
- Business Strategy
- Public Speaking
- Leadership
- Customer Relationship Management
- Team Leadership
- Customer Experience
- Customer Engagement
- Customer Service Management
- Complaint Management
- Complaintresolution
- Complaint Resolution
- Package Travel Regulations
- Customer Journey
- Budget Management
- Collaborative Problem Solving
- Building Business Partnerships
- Interpersonal Skills
- Exceeding Targets
- Action Plan Creation
- Project Management
- Identifying New Opportunities
- Compensation Management
Jenny Shepherd Summary
- Jenny Shepherd, based in Hove, GB, is currently a Head of Customer Relations at SwimTrek Adventure Swimming Holidays. Jenny Shepherd brings experience from previous roles at Holiday Taxis (Hotelbeds/HBX Group), Le Boat, Virgin Holidays and Whitbread. Jenny Shepherd holds a 1994 - 1998 The Nottingham Trent University. With a robust skill set that includes Management, Hotels, Tourism, Operations Management, Event Management and more. Jenny Shepherd has 1 emails on RocketReach.
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