Jenny Payne Location
Truro, GB
Jenny Payne Work
- 2017 - now Head Of Customer Experience and Improvement @ Cornwall Council
- 2012 - 2017 Customer Service Director @ Chiltern Railways
- 2012 - 2012 General Manager - Customer Service @ Chiltern Railways
- 2007 - 2012 Head of Customer Services and Southern Stations @ Chiltern Railways
- 2006 - 2007 T5 Category Manager @ World Duty Free - WDF
- 2000 - 2007 Terminal 5 Category Manager @ World Duty Free
- 2000 - 2007 Terminal 5 Category Manager @ World Duty Free
Jenny Payne Education
- University of Birmingham
MSc (Public Management and Leadership)
2019 - 2022 - Customer Experience Professionals Association
Certified Cutomer Experience Professional (CCXP) (Customer Experience)
2018 - 2018 - The Open University
Master of Business Administration (MBA)
2010 - 2014
- Tremough Convent
Jenny Payne Skills
- Retail
- Customer Service
- Team Leadership
- Stakeholder Management
- Forecasting
- Customer Satisfaction
- Customer Experience
- Merchandising
- Leadership
- Team Building
Jenny Payne Summary
Jenny Payne, based in Truro, GB, is currently a Head Of Customer Experience and Improvement at Cornwall Council. Jenny Payne brings experience from previous roles at Chiltern Railways and World Duty Free (Autogrill Retail UK). Jenny Payne holds a 2019 - 2022 MSc in Public Management and Leadership @ University of Birmingham. With a robust skill set that includes Retail, Customer Service, Team Leadership, Stakeholder Management, Forecasting and more. Jenny Payne has 2 emails on RocketReach.
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