Jennifer Thomas Email & Phone Number
Vice President, Customer Experience and Workforce Optimization @ Jushi Holdings Inc.
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Jennifer Thomas Location
- Scranton, PA, US
Jennifer Thomas Work
- Vice President, Customer Experience and Workforce Optimization @ (August 2025 - Present)
- Senior Director Retail Experience @ (August 2023 - Present)
- Director, Customer Care @ (February 2021 - August 2023)
- Senior Manager and Director, Contact Center Operations @ Penn Foster Education (May 2010 - February 2021)
- Assistant Manager QA-Communications and Service @ Penn Foster Education (January 2002 - January 2010)
Jennifer Thomas Education
- West Virginia University
Bachelor of Arts (B.A.) (Sociology)
1997-2000 - Keystone College
Associate of Arts (A.A.) (Landscape Architecture)
1995-1997
Jennifer Thomas Skills
- Business Process Improvement
- CRM
- Coaching
- Customer Retention
- Customer Service
- E-Learning
- Employee Training
- Higher Education
- IVR
- Interviews
- Leadership
- Management
- Microsoft Office
- Performance Management
- Process Improvement
- Public Speaking
- Social Media
- Social Networking
- Staff Development
- Team Building
- Training
Jennifer Thomas Summary
- Jennifer Thomas, based in Scranton, PA, US, is currently a Vice President, Customer Experience and Workforce Optimization at Jushi Holdings Inc.. Jennifer Thomas brings experience from previous roles at Jushi Holdings Inc. and Penn Foster Education. Jennifer Thomas holds a 1997 - 2000 Bachelor of Arts (B.A.) in Sociology @ West Virginia University. With a robust skill set that includes Business Process Improvement, CRM, Coaching, Customer Retention, Customer Service and more. Jennifer Thomas has 1 emails and 2 mobile phone numbers on RocketReach.
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