Jennifer Thomas's Location
Scranton, PA, US
Jennifer Thomas's Work
- Director, Customer Care @ Jushi Holdings Inc.
- Director, Contact Center Operations @ Penn Foster
- Senior Manager, Student CARE and B2B Operations @ Penn Foster
- Assistant Manager QA-Communications and Service @ Penn Foster
- Trainer and Coach @ Penn Foster
Jennifer Thomas's Education
- West Virginia University
Bachelor of Arts (B.A.) (Sociology)
1997 - 2000 - Keystone College
Associate of Arts (A.A.) (Landscape Architecture)
1995 - 1997
Jennifer Thomas's Skills
- Employee Training
- IVR
- Customer Service
- Social Media
- Training
- Coaching
- Customer Retention
- Team Building
- Staff Development
- Performance Management
Jennifer Thomas's Summary
Jennifer Thomas, based in Scranton, PA, US, is currently a Director, Customer Care at Jushi Holdings Inc., bringing experience from previous roles at Penn Foster Education and Penn Foster. Jennifer Thomas holds a 1997 - 2000 Bachelor of Arts (B.A.) in Sociology @ West Virginia University. With a robust skill set that includes Employee Training, IVR, Customer Service, Social Media, Training and more, Jennifer Thomas contributes valuable insights to the industry. Jennifer Thomas has 3 emails on RocketReach.
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