Jennifer Sutton Email

VP of Customer Success @ TalentMap

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Jennifer Sutton Location

Cambridge, ON, CA

Jennifer Sutton Work

VP of Customer Success @ (January 2026 - Present)
Chief Client Officer and VP Client Success @ (August 2019 - August 2024)
Senior Director, Customer Success Strategy @ (August 2014 - August 2019)
Director, Customer Enablement @ (September 2012 - August 2014)
Knowledge and Communications Manager, Supply Chain Systems @ (April 2010 - August 2012)
Manager, Blackberry Operations Knowledge Management @ (February 2006 - April 2010)

Jennifer Sutton Education

University of Waterloo
Master's (Language and Professional Writing)
Laurentian University/Université Laurentienne
Bachelor of Arts (History and English)

Jennifer Sutton Skills

Account Management
Analytical Skills
Artificial Intelligence (AI)
Blogging
Business Expansion
Business Process Improvement
CRM
Change Management
Client Relations
Collaboration
Consulting
Content Development
Content Management
Content Strategy
Corporate Communications
Cross-functional Team Leadership
Customer Experience
Customer Insight
Customer Journeys
Customer Retention
Customer Success
Customer Support
Distributed Team Management
Employee Engagement
Enterprise Content Management
Enterprise Software
Event Planning
Executive Leadership
FrameMaker
Global Delivery
Go-to-Market Strategy
ITIL v3 Foundations Certified
Information Architecture
Information Management
Internal Communications
Interpersonal Skills
Key Performance Indicators
Knowledge Management
Leadership
Leadership Development
Long-term Customer Relationships
Management
Marketing Communications
Onboarding
Online Help
Operational Excellence
Operations Management
Organizational Leadership
Performance Metrics
Process Improvement
Professional Services
Program Management
Project Management
Project Planning
Referrals
Renewals
RoboHelp
Service Delivery
SharePoint
Software Documentation
Software as a Service (SaaS)
Strategic Communications
Strategic Initiatives
Strategic Planning
Strategic Thinking
Strategy
Team Development
Team Leadership
Team Management
Team Performance
Technical Documentation
Technical Writing
Testing
Thought Leadership
Training
Vendor Management
Visio
Web Content
Web Content Management
Web Design
Marketing Strategy
Supply Chain Management
Public Speaking
Cross Functional Team Leadership
Microsoft Office
Business Strategy

Jennifer Sutton Summary

Jennifer Sutton, based in Cambridge, ON, CA, is currently a VP of Customer Success at TalentMap. Jennifer Sutton brings experience from previous roles at KEV Group, Oracle, Oracle-Eloqua and BlackBerry. Jennifer Sutton holds a Master's in Language and Professional Writing @ University of Waterloo. With a robust skill set that includes Account Management, Analytical Skills, Artificial Intelligence (AI), Blogging, Business Expansion and more. Jennifer Sutton has 2 emails on RocketReach.