Jennifer Staley Email & Phone Number
Call Center Workforce Manager
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Jennifer Staley Location
- Warrenton, MO, US
Jennifer Staley Work
- 2011 -now Call Center Workforce Manager @ UnitedHealth Group
- 2009 -2011 Operations Manager @
- 2008 -2008 Sales Support Specialist @
- 2007 -2008 Manager - Resource Management @
- 2005 -2007 Supervisor - Resource Management @
- 1998 -2005 Analyst @
Jennifer Staley Education
- Lindenwood University
BA (Human Resources Management)
1998-2002
Jennifer Staley Skills
- IEX
- Avaya
- CMS
- Call Centers
- Process Improvement
- Customer Satisfaction
- Training
- Vendor Management
- Call Center
- Telecommunications
- Sales Operations
- Workforce Management
- Performance Management
- Leadership
- Operations Management
- Program Management
- Management
- Analysis
- Project Planning
- Business Process Improvement
- Budgets
- Customer Experience
- Employee Relations
- Human Resources
- Customer Service
- Customer Retention
- Forecasting
- Team Leadership
- Team Building
- Change Management
- Organizational Development
- Troubleshooting
- Coaching
- Sales Management
- Microsoft Word
- Project Management
Jennifer Staley Summary
- Jennifer Staley, based in Warrenton, MO, US, is currently a Call Center Workforce Manager at UnitedHealth Group. Jennifer Staley brings experience from previous roles at Rose International and Verizon. Jennifer Staley holds a 1998 - 2002 BA in Human Resources Management @ Lindenwood University. With a robust skill set that includes IEX, Avaya, CMS, Call Centers, Process Improvement and more. Jennifer Staley has 1 mobile phone numbers on RocketReach.
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