Jennifer Staley Email & Phone Number
Call Center Workforce Manager
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Jennifer Staley Location
- Warrenton, MO, US
Jennifer Staley Work
- Call Center Workforce Manager @ UnitedHealth Group (July 2011 - Present)
- Operations Manager @ (November 2009 - July 2011)
- Sales Support Specialist @ (January 2008 - November 2008)
- Manager - Resource Management @ (April 2007 - January 2008)
- Supervisor - Resource Management @ (April 2005 - April 2007)
- Analyst @ (January 1998 - April 2005)
Jennifer Staley Education
- Lindenwood University
BA (Human Resources Management)
1998-2002
Jennifer Staley Skills
- Analysis
- Avaya
- Budgets
- Business Process Improvement
- CMS
- Call Center
- Call Centers
- Change Management
- Coaching
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Relations
- Forecasting
- Human Resources
- IEX
- Leadership
- Management
- Operations Management
- Organizational Development
- Performance Management
- Process Improvement
- Program Management
- Project Planning
- Sales Operations
- Team Building
- Team Leadership
- Telecommunications
- Training
- Troubleshooting
- Vendor Management
- Workforce Management
- Sales Management
- Microsoft Word
- Project Management
Jennifer Staley Summary
- Jennifer Staley, based in Warrenton, MO, US, is currently a Call Center Workforce Manager at UnitedHealth Group. Jennifer Staley brings experience from previous roles at Rose International and Verizon. Jennifer Staley holds a 1998 - 2002 BA in Human Resources Management @ Lindenwood University. With a robust skill set that includes Analysis, Avaya, Budgets, Business Process Improvement, CMS and more. Jennifer Staley has 1 mobile phone numbers on RocketReach.
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