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Jennifer Smith Location
Toronto, ON, CA
Jennifer Smith Work
Director of Housekeeping @ (March 2025 - Present)
Director of Front Office @ (February 2024 - March 2025)
General Manager @ Amica Pickering (October 2022 - February 2024)
Director of Front Office @ (February 2024 - June 2025)
Community Operations Manager @ Amica Pickering (July 2022 - October 2022)
Community Operations Manager @ (December 2020 - July 2022)
Customer Care Manager ( Manager on Duty and Night Manager) @ Chelsea Hotel, Toronto (February 2017 - December 2020)
Assistant Front Office Manager @ Chelsea Hotel, Toronto (September 2014 - February 2017)
Starwood Prefered Guest Manager @ The Westin Prince (July 2012 - September 2014)
Front Desk Agent @ Westin Prince (August 2010 - July 2012)
Concierge @ (September 2008 - October 2008)
Jennifer Smith Education
George Brown Polytechnic
Business (Hospitality)
2008-2011
Jennifer Smith Skills
Guest Experience
Sales and Marketing
Guest Satisfaction
Business Administration
Customer Service
Hospitality Management
Employee Engagement
Food & Beverage
Hotel Management
Standard Operating Procedure (SOP)
Performance Management
Customer Satisfaction
Operations Management
Hiring
Crisis Management
Risk Management
Project Management
Analytical Skills
Budgeting
Rooms Division
Hospitality
Hospitality Industry
Microsoft Excel
PowerPoint
Communication
Training
Management
Problem Solving
Microsoft Office
Nonprofits
Community Outreach
Social Services
Time Management
Event Planning
Community Development
Employment Counseling
Resume Writing
Program Development
Case Management
Government
Career Counseling
Public Speaking
Coaching
Job Development
Merchandising
Policy
Negotiation
Job Coaching
Non Profits
Nonprofit Organizations
Food and Beverage
Workshop Facilitation
Interviewing
Microsoft Word
Conflict Resolution
Front Office
Hotels
Employee Relations
Teamwork
Standard Operating Procedure
Customer Service Management
Team Building
Written Communication
Employee Training
Service Standards
Labor Management
Opera
Union and Non Union
Jennifer Smith Summary
Jennifer Smith, based in Toronto, ON, CA, is currently a Director of Housekeeping at The Omni King Edward Hotel. Jennifer Smith brings experience from previous roles at The Omni King Edward Hotel and Amica Pickering. Jennifer Smith holds a 2008 - 2011 Business in Hospitality @ George Brown Polytechnic. With a robust skill set that includes Guest Experience, Sales and Marketing, Guest Satisfaction, Business Administration, Customer Service and more. Jennifer Smith has 3 emails on RocketReach.
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