Chief Operating Officer @ (December 2021 - January 2024)
Member Board of Directors @ (April 2026 - Present)
Co-Chair MSP Interest Group North American Executive Council @ (May 2025 - April 2026)
Advisory Board Member @ (January 2026 - Present)
Board of Directors - Vice President @ (February 2024 - Present)
Chief Operating Officer @ (August 2021 - November 2021)
VP Operations @ (August 2018 - August 2021)
Director of Operations @ (September 2015 - August 2018)
Director of Operations @ (April 2015 - September 2015)
Service Manager @ (January 2013 - April 2015)
Administration Supervisor @ (February 2010 - January 2013)
Supervisor II @ (March 2006 - August 2009)
Team Manager @ (January 2002 - January 2006)
Jennifer Roy Education
Kwantlen Polytechnic University
Associate of Arts (A.A.) (Criminology)
2007-2011
Insurance Institute of BC
Chartered Insurance Professional
Jennifer Roy Skills
Account Management
Analysis
Board Administration
Board Operation
Budgeting
Budgets
Business Process Improvement
CRM
Call Centers
Change Management
Coaching
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Relations
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Human Resources
Inspiring Teams
Interviewing
Interviews
Leadership
Leadership Development
Managed Services
Management
Mentoring
Microsoft Office
Operations Management
Organization
People Development
People Management
Performance Management
Process Improvement
Program Management
Project Management
Quality Assurance
Recruiting
Strategic Planning
Strategy
Team Building
Team Leadership
Team Management
Time Management
Training
Vendor Management
Jennifer Roy Summary
Jennifer Roy, based in Vancouver, BC, CA, is currently a Chief Executive Officer at Nucleus Networks. Jennifer Roy brings experience from previous roles at Nucleus Networks, GTIA - Global Technology Industry Association and The CanIT Collective. Jennifer Roy holds a 2007 - 2011 Associate of Arts (A.A.) in Criminology @ Kwantlen Polytechnic University. With a robust skill set that includes Account Management, Analysis, Board Administration, Board Operation, Budgeting and more. Jennifer Roy has 1 emails and 1 mobile phone numbers on RocketReach.
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