Jennifer Prosa Email & Phone Number
Service Desk Administrator (OSD) @ InfoZen
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Jennifer Prosa Location
- Waynesboro, PA, US
Jennifer Prosa Work
- 2023 -2026 Senior Information Technology Support Analyst @
- 2023 -2023 IT and HIPAA Admin and Consultant @
- 2022 -2023 Unemployed @
- 2022 -2022 IT Manager @
- 2022 -2022 Information Technology Service Desk @
- 2021 -2021 Field Service Analyst @
- 2017 -2020 Senior Software Consultant @
- 2017 -2018 IT Service Desk Analyst @
- 2015 -2017 NSD Helpdesk Analyst and Management @
- 2014 -2015 Senior Helpdesk Analyst @
- 2014 -2014 Customer Service Coordinator @
- 2014 -2014 System Analyst @
- 2014 -2014 Software and System Release Support @
- 2013 -2014 Web Support and Data Assurance and Support @
- now Service Desk Administrator (OSD) @
- 2013 -2013 Service Desk Administrator (OSD) @
- 2012 -2013 Purchasing Specialist @
- 2012 -2012 Service Desk Administrator (OSD) @
- 2010 -2012 Global Technical Support Representative Level I @
- 2003 -2007 Helpdesk Technician III @
Jennifer Prosa Education
- University of Maryland Global Campus
Master of Science (M.S.) (Cyber Technology)
2023 - University of Maryland University College
Master of Science (M.S.) (Cyber Security, Policy and Law)
2014-2014 - University of Maryland University College
Master of Science (M.S.) (Computer and Information Systems Security/Information Assurance)
2009-2012 - Saint Leo University
Bachelor of Arts (BA) (Criminal Justice)
2009 - Grand Canyon University 2023
Jennifer Prosa Skills
- Data Entry
- Acquisitions
- Help Desk Support
- Customer Satisfaction
- Customer Service
- Microsoft Office
- MS Project
- SharePoint
- Access
- Remedy Ticketing System
- Basics of Unix
- Pay Close Attention to Detail
- Employee Training
- Works Well in Groups
- Multi Tasking
- Troubleshooting
- Software Installation
- IT Hardware Support
- Works well individually
- GCS
- Management
- Technical Support
- Microsoft Office 2007
- Networking
- Quality Assurance
- Process Improvement
- Lotus Notes
- BMC Remedy
- Software Documentation
- Materials
- Software
- Support
- Installation
- Information Assurance
- Hardware
Jennifer Prosa Summary
- Jennifer Prosa, based in Waynesboro, PA, US, is currently a Service Desk Administrator (OSD) at InfoZen. Jennifer Prosa brings experience from previous roles at JPI, MedAssist USA, Unknown and Haverfield Aviation, Inc.. Jennifer Prosa holds a Master of Science (M.S.) in Cyber Technology @ University of Maryland Global Campus. With a robust skill set that includes Data Entry, Acquisitions, Help Desk Support, Customer Satisfaction, Customer Service and more. Jennifer Prosa has 1 emails and 3 mobile phone numbers on RocketReach.
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