Jennifer Millay Email & Phone Number
Director Customer Care @ JBT Automated Systems
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Jennifer Millay Location
- Philadelphia, PA, US
Jennifer Millay Work
- Director Customer Care @ (October 2023 - Present)
- General Manager Customer Care @ (October 2023 - Present)
- Vice President: Customer Success @ (July 2015 - October 2023)
- Senior Director Project Management @ (July 2014 - July 2015)
- Senior Director Customer Success and Operations @ (August 2002 - July 2014)
- Manager of Customer Success @ (June 1998 - September 2002)
Jennifer Millay Education
- University of Delaware
Bachelors of Science in Business Administration (Concentration in Operations Mgmt)
Jennifer Millay Skills
- Key Performance Indicators
- Global Client Management
- Backup & Recovery Systems
- Customer Success
- Problem Solving
- Key Metrics
- Customer Service
- Customer Experience
- Communication
- Service Delivery
- Salesforce.com
- Strategic Planning
- Team Building
- Customer Relationship Management (CRM)
- Disaster Recovery
- Data Center
- Business Continuity
- Managed Services
- Professional Services
- Cloud Computing
- SaaS
- Six Sigma
- Project Planning
- Vendor Management
- ITIL
- IT Operations
- Customer Satisfaction
- IT Strategy
- Virtualization
- System Deployment
- Process Improvement
- Cross-functional Team Leadership
- IT Service Management
- IT Management
- PMP
- Security
- Incident Management
- Program Management
- Business Process Improvement
- Integration
- Outsourcing
- Troubleshooting
- Information Technology
- Business Analysis
- Business Process
- Project Management
- Management
- Team Leadership
- Leadership
- Budgeting
- Operations Management
- Cisco Technologies
- Testing
- Servers
- Enterprise Software
- Solution Selling
- Solution Architecture
- Hardware
- Cross Functional Team Leadership
Jennifer Millay Summary
- Jennifer Millay, based in Philadelphia, PA, US, is currently a Director Customer Care at JBT Automated Systems. Jennifer Millay brings experience from previous roles at JBT Automated Systems and Sungard Availability Services. Jennifer Millay holds a Bachelors of Science in Business Administration in Concentration in Operations Mgmt @ University of Delaware. With a robust skill set that includes Key Performance Indicators, Global Client Management, Backup & Recovery Systems, Customer Success, Problem Solving and more. Jennifer Millay has 2 emails on RocketReach.
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