Jennifer Lum Email & Phone Number
User Experience Research and Customer Development Partner @ 23 Signals
Jennifer Lum's Location
California, United States
Jennifer Lum's Work
- User Experience Research and Customer Development Partner @ 23 Signals
- Head of UX Research @ Side
- Founding User Experience and Service Design Researcher @ Side
- User Researcher and Customer Development Coach for zero-to-one incubations @ Mach49
- Head of User Experience Research and Design @ TripIt
- Founding Design Researcher @ TripIt
- Principal User Researcher, Health Sciences Global Business Unit @ Oracle
- Independent User Experience Researcher @ crookedroads
- User Research Lead @ Walmart
- User Experience Research Lead @ Electronic Arts (EA)
Jennifer Lum's Education
- IIT Institute of Design
B.S. (Product Design)
- University of California, Berkeley
Language Studies
- Georgia Institute of Technology
Industrial Design
Jennifer Lum's Skills
- Research
- Competitive Analysis
- Remote User Testing
- Mental Models
- Usability Engineering
- Service Design
- Analytics
- Mobile Devices
- User Experience
- Usability Testing
Jennifer Lum's Summary
Jennifer Lum, based in California, United States, is currently a User Experience Research and Customer Development Partner at 23 Signals, bringing experience from previous roles at Side, Mach49 and TripIt. Jennifer Lum holds a B.S. in Product Design @ IIT Institute of Design. With a robust skill set that includes Research, Competitive Analysis, Remote User Testing, Mental Models, Usability Engineering and more, Jennifer Lum contributes valuable insights to the industry. Jennifer Lum has 5 emails and 1 mobile phone number on RocketReach.
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Jennifer Lum
User Experience Research and Customer Development Partner at 23 Signals
California, United States55
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