Jennifer Eckert Email & Phone Number
Vice President, Sales Technology @ Gartner
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Jennifer Eckert Location
- Waxhaw, NC, US
Jennifer Eckert Work
- 2023 -now Vice President, Sales Technology @
- 2022 -2023 Senior Director, Sales Technology and Reporting @
- 2021 -2022 Director Sales Technology @
- 2015 -2021 Director and Lead Operations Consultant, Business Process Management @
- 2013 -2015 Senior Consulting Partner @
- 2011 -2012 Director of Consulting and Education @
- 2006 -2010 Consulting and Education Manager @
- 1999 -2006 Sr. Business Analyst, Projects and Consulting Services Manager, Sr. Project Manager @
- 1998 -1999 Marketing Specialist @
- 1995 -1998 Assistant General Manager and General Manager @
Jennifer Eckert Education
- Villanova University
Master Certificate (Business Analysis)
2006-2007 - University of Wisconsin-Stout
B.S. (Marketing Education)
1990-1995
Jennifer Eckert Skills
- Customer Experience
- Strategic Planning
- Customer Loyalty Management
- Business Process
- Professional Services
- Business Analysis
- Consulting
- Unified Communications
- Workforce Management
- Contact Centers
- Call Center
- Call Centers
- Project Management
- Analysis
- PMP
- Cloud Computing
- Vendor Management
- Software Implementation
- Telecommunications
- Integration
- Project Planning
- Managed Services
- System Deployment
- CRM
- Business Process Improvement
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Management Consulting
- SaaS
- SharePoint
- Microsoft CRM
- Software as a Service (SaaS)
- Training
- Management
- Instructor-led Training
- Process Improvement
- IVR
- ACD
- Call Processing
- Call Center Development
- Contact Center Optimization
- Contact Center Consulting
- Contact Center Operations
- Self Paced Learning Design and Development
- Customer Engagement
- Process Design
- Project Delivery
- Salesforce.com
Jennifer Eckert Summary
- Jennifer Eckert, based in Waxhaw, NC, US, is currently a Vice President, Sales Technology at Gartner. Jennifer Eckert brings experience from previous roles at Gartner and Avtex Solutions, LLC. Jennifer Eckert holds a 2006 - 2007 Master Certificate in Business Analysis @ Villanova University. With a robust skill set that includes Customer Experience, Strategic Planning, Customer Loyalty Management, Business Process, Professional Services and more. Jennifer Eckert has 2 emails and 2 mobile phone numbers on RocketReach.
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