Jennifer Eckert Email & Phone Number
Vice President, Sales Technology @ Gartner
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Jennifer Eckert Location
- Waxhaw, NC, US
Jennifer Eckert Work
- Vice President, Sales Technology @ (November 2023 - Present)
- Senior Director, Sales Technology and Reporting @ (October 2022 - November 2023)
- Director Sales Technology @ (February 2021 - October 2022)
- Director and Lead Operations Consultant, Business Process Management @ (February 2015 - February 2021)
- Senior Consulting Partner @ (January 2013 - February 2015)
- Director of Consulting and Education @ (January 2011 - December 2012)
- Consulting and Education Manager @ (May 2006 - December 2010)
- Sr. Business Analyst, Projects and Consulting Services Manager, Sr. Project Manager @ (October 1999 - May 2006)
- Marketing Specialist @ (January 1998 - October 1999)
- Assistant General Manager and General Manager @ (June 1995 - October 1998)
Jennifer Eckert Education
- Villanova University
Master Certificate (Business Analysis)
2006-2007 - University of Wisconsin-Stout
B.S. (Marketing Education)
1990-1995
Jennifer Eckert Skills
- Customer Experience
- Strategic Planning
- Customer Loyalty Management
- Business Process
- Professional Services
- Business Analysis
- Consulting
- Unified Communications
- Workforce Management
- Contact Centers
- Call Center
- Call Centers
- Project Management
- Analysis
- PMP
- Cloud Computing
- Vendor Management
- Software Implementation
- Telecommunications
- Integration
- Project Planning
- Managed Services
- System Deployment
- CRM
- Business Process Improvement
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Management Consulting
- SaaS
- SharePoint
- Microsoft CRM
- Software as a Service (SaaS)
- Training
- Management
- Instructor-led Training
- Process Improvement
- IVR
- ACD
- Call Processing
- Call Center Development
- Contact Center Optimization
- Contact Center Consulting
- Contact Center Operations
- Self Paced Learning Design and Development
- Customer Engagement
- Process Design
- Project Delivery
- Salesforce.com
Jennifer Eckert Summary
- Jennifer Eckert, based in Waxhaw, NC, US, is currently a Vice President, Sales Technology at Gartner. Jennifer Eckert brings experience from previous roles at Gartner and Avtex Solutions, LLC. Jennifer Eckert holds a 2006 - 2007 Master Certificate in Business Analysis @ Villanova University. With a robust skill set that includes Customer Experience, Strategic Planning, Customer Loyalty Management, Business Process, Professional Services and more. Jennifer Eckert has 2 emails and 2 mobile phone numbers on RocketReach.
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