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Jennifer Carbone Location
Boston, MA, US
Jennifer Carbone Work
Senior Vice President of Service and Operations @ (October 2022 - Present)
Vice President of Service and Operations @ (May 2019 - October 2022)
Senior Director of Member Service @ (January 2016 - January 2019)
Director of Provider Service @ (January 2013 - January 2016)
Director of Service Strategy, Training and Quality @ (January 2012 - January 2013)
Senior Manager of Model Operations @ (January 2011 - January 2012)
Senior Manager of Workforce Planning, Quality, Research and Operations @ (January 2008 - January 2011)
Senior Manager of Member Service @ (January 2007 - January 2008)
Call Center Manager @ (January 2001 - January 2007)
Operations Coordinator and Project Manager @ (January 1995 - January 2001)
Financial Consultant @ (January 1991 - January 1993)
Jennifer Carbone Education
Salem State University
Bachelor of Science (BS) (Business Administration, Management and Marketing)
Jennifer Carbone Skills
Healthcare
Health Insurance
Insurance
Managed Care
Call Centers
Knowledge Sharing
Process Improvement
Management
Strategy
Call Center
Mentoring
Business Process Improvement
Vendor Management
Program Management
Business Analysis
Customer Service
Medicare
Strategic Planning
HIPAA
Leadership
Research
Microsoft Excel
Sales
Jennifer Carbone Summary
Jennifer Carbone, based in Boston, MA, US, is currently a Senior Vice President of Service and Operations at WellSense Health Plan. Jennifer Carbone brings experience from previous roles at WellSense Health Plan and Blue Cross Blue Shield of Massachusetts. Jennifer Carbone holds a Bachelor of Science (BS) in Business Administration, Management and Marketing @ Salem State University. With a robust skill set that includes Healthcare, Health Insurance, Insurance, Managed Care, Call Centers and more. Jennifer Carbone has 2 emails and 3 mobile phone numbers on RocketReach.
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