Jennifer B. Email & Phone Number
Customer Care Associate @ Shipt
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Jennifer B. Location
- Rome, GA, US
Jennifer B. Work
- Customer Care Associate @ (September 2024 - Present)
- Head of Customer Success @ (February 2023 - August 2024)
- Customer Engagement @ (December 2022 - February 2023)
- Head of Verifications @ (March 2022 - September 2022)
- Verification Specialist and Team Lead @ (September 2021 - February 2022)
- Host Experience Specialist and Senior Host Experience Specialist @ (January 2021 - September 2021)
- Verification Specialist @ Employment Screening Services (March 2019 - December 2020)
- Client Relations Coordinator @ (January 2018 - January 2019)
- Verification Specialist @ (January 2017 - January 2018)
Jennifer B. Education
- University of Central Florida 2025-2026
Jennifer B. Skills
- Team Leadership
- Customer Experience
- Performance Management
- KYC Verification
- Google Workplace
- Policy Development
- Policy Writing
- Interpersonal Skills
- Quality Improvement
- Fraud Detection
- Easily Adaptable
- Financial Analysis
- Complaint Management
- Onboarding
- Trend Analysis
- Team Development
- Relationship Building
- Client Liaison
- Quality Control
- Process Verification
- Cross-functional Collaborations
- Customer Retention
- Decision-Making
- Operational Excellence
- KPI Reporting
- Quality Assurance
- Customer Satisfaction
- Regulatory Compliance
- Analytical Skills
- Problem Solving
- Customer Service
- Microsoft Excel
- Leadership
- Fraud Investigations
- Management
- Team Building
- Employee Training
- Microsoft Office
- Looker (Software)
- Salesforce.com
- Research
- Software as a Service (SaaS)
- Slack
- Business-to-Business (B2B)
- Account Management
- Communication
- Public Speaking
- Time Management
- Background Checks
- Investigation
Jennifer B. Summary
- Jennifer B., based in Rome, GA, US, is currently a Customer Care Associate at Shipt. Jennifer B. brings experience from previous roles at Idyllo, Hearth and Landing. Jennifer B. holds a 2025 - 2026 University of Central Florida. With a robust skill set that includes Team Leadership, Customer Experience, Performance Management, KYC Verification, Google Workplace and more. Jennifer B. has 2 emails and 1 mobile phone numbers on RocketReach.
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