Jendy Burchfield Email & Phone Number
Vice President Customer Service Operations @ Southern California Edison (SCE)
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Jendy Burchfield Location
- Los Angeles, CA, US
Jendy Burchfield Work
- Vice President Customer Service Operations @ (March 2025 - Present)
- Director, Customer Channels @ (March 2023 - March 2025)
- Director, Customer Experience @ (October 2019 - March 2023)
- Vice President, Customer Experience and Operations @ (January 2017 - October 2019)
- Director of Customer Experience and Operations @ (January 2016 - January 2017)
- Director, Latin America @ (January 2014 - January 2016)
- Director Customer Operations, Nextel Chile @ (January 2012 - January 2013)
- Director CRM, Nextel International Headquarters @ (January 2011 - January 2012)
- Senior Manager, Customer Operations Strategy and Projects, Nextel Chile @ (January 2009 - January 2011)
- Customer Relationship Manager @ (January 2007 - January 2009)
Jendy Burchfield Education
- University of Colorado Denver
Master of Business Administration
2001-2003 - Gettysburg College
(Political Science, Sociology)
1993-1997
Jendy Burchfield Skills
- Project Management
- Call Centers
- Strategic Planning
- Product Management
- Business Intelligence
- Cross-functional Team Leadership
- Telecommunications
- Mobile Devices
- Marketing Strategy
- Customer Experience
- CRM
- Change Management
- Process Improvement
- Vendor Management
- Customer Service
- Team Leadership
- Business Strategy
- Business Analysis
- Program Management
- Management
- Team Building
- Team Management
- Cross Functional Team Leadership
- Business Process Improvement
- Outsourcing
- Wireless
- Customer Relationship Management Crm
- Customer Relationship Management
Jendy Burchfield Summary
- Jendy Burchfield, based in Los Angeles, CA, US, is currently a Vice President Customer Service Operations at Southern California Edison (SCE). Jendy Burchfield brings experience from previous roles at Southern California Edison (SCE) and ISACA. Jendy Burchfield holds a 2001 - 2003 Master of Business Administration @ University of Colorado Denver. With a robust skill set that includes Project Management, Call Centers, Strategic Planning, Product Management, Business Intelligence and more. Jendy Burchfield has 3 emails and 4 mobile phone numbers on RocketReach.
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