Customer Service Representative | Quote-Order Management @ (October 2012 - June 2015)
Guest Services Associate @ (May 2010 - October 2012)
Service Team Lead @ (April 2005 - September 2009)
Jen Young Education
Adrian College
Bachelor of Arts (BA) (International Business)
2008-2012
Jen Young Skills
Returns
Warranty
Customer Service Operations
PowerPoint
Data Analysis
Microsoft Excel
Adobe Professional
Outlook
MFG-Pro
User Interface
SharePoint
UCM
Microsoft Word
AS9100
Spanish
Microsoft Office
Analysis
Access
Public Speaking
Team Leadership
Time Management
Leadership
MatrixOne
Editing
Team Building
Research
Marketing
Marketing Strategy
Teaching
Business Development
Leadership Development
Critical Thinking
Photoshop
Strategic Planning
Escalation
Policy Analysis
Curriculum Development
Community Outreach
Software Documentation
Higher Education
Grant Writing
Student Affairs
Sales Order Processing
Multicultural Sensitivity/Awareness
Customer Support
Bilingual-English/Spanish
Analytic Problem Solving
Employee Training
Enovia
Manufacturing
Customer Communication
SAP
Bilingual English/Spanish
Training and Development
Demand Forecasting
Program Management
Bid Processes
Contract Negotiation
Business Process Improvement
Mfg Pro
Bid Quotation Analysis
Jen Young Summary
Jen Young, based in Lansing, MI, US, is currently a Customer Service Manager at Pratt & Whitney. Jen Young brings experience from previous roles at Pratt & Whitney and Eaton. Jen Young holds a 2008 - 2012 Bachelor of Arts (BA) in International Business @ Adrian College. With a robust skill set that includes Returns, Warranty, Customer Service Operations, PowerPoint, Data Analysis and more. Jen Young has 1 mobile phone numbers on RocketReach.
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