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Jen Wilson Location
Independence, MO, US
Jen Wilson Work
Business Line Technical Manager @ (May 2024 - Present)
Call Center Supervisor - Healthcare @ (October 2017 - May 2024)
Card Quality Assurance Analyst @ (January 2015 - October 2017)
Healthcare Services Team Lead @ (December 2012 - January 2015)
Commercial Client Services @ (June 2010 - December 2012)
Department Manager @ (May 2009 - June 2010)
Teller @ (September 2008 - May 2009)
Customer Service Supervisor @ (January 2008 - December 2008)
Teller @ (January 2005 - December 2008)
Jen Wilson Education
Metropolitan Community College-Blue River
Associateâs Degree
2003-2005
Jen Wilson Skills
Leadership
Customer Experience
Collaborative Problem Solving
Team Building
Banking
Credit Cards
Complaint Management
Relationship Management
FCRA
Team Leadership
Process Improvement
Quality Assurance
Financial Services
Adaptable
Complaint Investigations
Eoscar
Credit
Employee Training
Customer Service
Business Process Improvement
Management
Analytical Skills
Coaching
Coaching and Mentoring
Retail Banking
Call Centers
Metro 2
Hiring Practices
Policies and Procedures
Supervisory Skills
Staff Training
Jen Wilson Summary
Jen Wilson, based in Independence, MO, US, is currently a Business Line Technical Manager at UMB Bank. Jen Wilson brings experience from previous roles at UMB Bank. Jen Wilson holds a 2003 - 2005 Associateâs Degree @ Metropolitan Community College-Blue River. With a robust skill set that includes Leadership, Customer Experience, Collaborative Problem Solving, Team Building, Banking and more. Jen Wilson has 1 emails and 2 mobile phone numbers on RocketReach.
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