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Jen Wilson Location
Independence, MO, US
Jen Wilson Work
2024 -now Business Line Technical Manager @
2017 -2024 Call Center Supervisor - Healthcare @
2015 -2017 Card Quality Assurance Analyst @
2012 -2015 Healthcare Services Team Lead @
2010 -2012 Commercial Client Services @
2009 -2010 Department Manager @
2008 -2009 Teller @
2008 -2008 Customer Service Supervisor @
2005 -2008 Teller @
Jen Wilson Education
Metropolitan Community College-Blue River
Associateâs Degree
2003-2005
Jen Wilson Skills
Leadership
Customer Experience
Collaborative Problem Solving
Team Building
Banking
Credit Cards
Complaint Management
Relationship Management
FCRA
Team Leadership
Process Improvement
Quality Assurance
Financial Services
Adaptable
Complaint Investigations
Eoscar
Credit
Employee Training
Customer Service
Business Process Improvement
Management
Analytical Skills
Coaching
Coaching and Mentoring
Retail Banking
Call Centers
Metro 2
Hiring Practices
Policies and Procedures
Supervisory Skills
Staff Training
Jen Wilson Summary
Jen Wilson, based in Independence, MO, US, is currently a Business Line Technical Manager at UMB Bank. Jen Wilson brings experience from previous roles at UMB Bank. Jen Wilson holds a 2003 - 2005 Associateâs Degree @ Metropolitan Community College-Blue River. With a robust skill set that includes Leadership, Customer Experience, Collaborative Problem Solving, Team Building, Banking and more. Jen Wilson has 1 emails and 2 mobile phone numbers on RocketReach.
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