Jen Turner Email
Director of Sales, Service and Retention @ The AA
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Jen Turner Location
- Burnley, GB
Jen Turner Work
- Director of Sales, Service and Retention @ (May 2025 - Present)
- Head of Sales Service and Retention @ (July 2023 - June 2025)
- Head of Sales, Service and Retention @ (July 2023 - August 2023)
- Operations Director @ (April 2021 - July 2023)
- Operations Director @ Markerstudy Retail and Affinity (April 2021 - July 2021)
- Head of Customer Operations @ (March 2019 - April 2021)
- Operations Manager @ (May 2018 - April 2021)
- Business Delivery Manager @ (January 2012 - April 2021)
- Senior Team Leader @ (August 2008 - January 2012)
- Multi-Site Manager @ (August 2003 - August 2008)
- Branch Manager @ (August 2001 - August 2003)
- Insurance Advisor @ (June 2000 - August 2001)
Jen Turner Education
- University of Leeds
Bachelor of Arts (BA) (BA Hons - International Studies)
1997-2000 - Westholme School 1989-1996
Jen Turner Skills
- Business Process Improvement
- Change Management
- Coaching
- Commercial Awareness
- Contact Centers
- Continuous Improvement
- Customer Experience
- Customer Retention
- Customer Service
- Employee Engagement
- Employee Training
- Financial Services
- General Insurance
- Insurance
- Leadership
- Lean Thinking
- Lean Tools
- Management
- Operations Management
- People Management
- Performance Management
- Recruiting
- Sales
- Service Delivery
- System Migration
- Team Leadership
- Team Management
- Teamwork
- Training
Jen Turner Summary
- Jen Turner, based in Burnley, GB, is currently a Director of Sales, Service and Retention at The AA. Jen Turner brings experience from previous roles at The AA, The AA (Ireland), Markerstudy Broking and Markerstudy Retail and Affinity . Jen Turner holds a 1997 - 2000 Bachelor of Arts (BA) in BA Hons - International Studies @ University of Leeds. With a robust skill set that includes Business Process Improvement, Change Management, Coaching, Commercial Awareness, Contact Centers and more. Jen Turner has 1 emails on RocketReach.
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