Sr Technical Product Manager @ (December 2017 - November 2020)
Principal Application Analyst @ (April 2016 - November 2017)
Sr Systems Analyst @ (January 2015 - April 2016)
Business Analyst @ (January 2013 - December 2014)
Knowledge Centered Support (KCS) Implementation Manager @ (June 2011 - January 2013)
Project Management Analyst @ (October 2009 - July 2011)
Client Relationship Manager @ (October 2004 - October 2009)
Jen Ritchie Skills
CRM
Client Communications
Client Relationship Building
Content Management
Customer Service
Data Center
Help Desk Support
IT Operations
IT Service Management
ITIL
Knowledge Management
Microsoft Office
Outlook
Process Improvement
Process Simulation
Product Management
Project Implementation
Project Management
Requirements Analysis
SaaS
Service Delivery
Service Desk
Service Management
Service-Now
ServiceNow
ServiceNow Administration
SharePoint
Software Documentation
System Administration
Technical Support
Training
Training & Development
Troubleshooting
User Acceptance Testing
Vendor Management
Visio
Web-based Training
Windows 7
Windows XP
Training and Development
SQL
Sales
Web Based Training
Analysis
Jen Ritchie Summary
Jen Ritchie, based in Plano, TX, US, is currently a DevOps Manager, ServiceNow at T-Mobile. Jen Ritchie brings experience from previous roles at T-Mobile and UT Southwestern Medical Center. With a robust skill set that includes CRM, Client Communications, Client Relationship Building, Content Management, Customer Service and more. Jen Ritchie has 4 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Jen Ritchie?
Find contact details for 700 million professionals.