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Jen Nelson Location
United States
Jen Nelson Work
Head of Growth, North America @ (March 2026 - Present)
VP, Customer Operations @ (October 2022 - September 2024)
Head of Revenue Operations @ (October 2020 - October 2022)
Head of Implementation and Support @ (November 2018 - October 2020)
Senior Director, Client Services @ (December 2016 - December 2018)
Director of Implementation @ (July 2015 - December 2016)
Enterprise Project Manager @ (January 2014 - July 2015)
Implementation Consultant @ (October 2011 - January 2014)
Business Manager, Chicago Heights Community Health @ (May 2010 - October 2011)
Manager of Agency Relations @ (June 2007 - June 2010)
Agency Relations Representative @ (January 2006 - June 2007)
SOC Service Coordinator, Community Rehabilitative Specialist @ (May 2004 - February 2006)
Development Assistant @ (August 2002 - May 2004)
Jen Nelson Education
Southern Illinois University, Carbondale
BA (Social Work, Leadership)
University of Illinois Chicago
Master (Social Work; Community and Executive Practice)
Jen Nelson Skills
Growth Strategies
Meeting Facilitation
Customer Relationship Management (CRM)
Client Relations
Team Building
Sales Operations
Strategy
Cross-functional Team Leadership
Strategic Programs
Job Skills
Go-to-Market Strategy
Executive Presentations
Customer Journeys
Business Meetings
Leadership
Program Management
Project Management
Change Management
Healthcare
Community Outreach
Nonprofits
Training
Non-profits
Program Development
Strategic Planning
Customer Service
Management
Workflow Design
Operations Process Improvement
Business Strategy
Escalation Resolution
Healthcare Management
Customer Support
Pre-sales
Customer Success
Account Management
IT Project & Program Management
Operations Management
Non-profit Leadership
Software Implementation
Consulting
Customer Experience
RevOps
Growth Operations
Client Services
Salesforce.com
Operations Improvement
PMP
Objectives and Key Results (OKRs)
Program Evaluation
Grant Writing
Workshop Facilitation
Budgets
Customer Relationship Management Crm
Planning
Business
Interpersonal Relationships
Team Leadership
Microsoft Office
Microsoft Word
Microsoft Excel
Cross Functional Team Leadership
Microsoft Outlook
Esca
Non Profits
Cri
Integration
Customer Relationship Management
Jen Nelson Summary
Jen Nelson, based in United States, is currently a Head of Growth, North America at ShiftLink. Jen Nelson brings experience from previous roles at scaleMatters, Blueboard Inc. and Phreesia. Jen Nelson holds a BA in Social Work, Leadership @ Southern Illinois University, Carbondale. With a robust skill set that includes Growth Strategies, Meeting Facilitation, Customer Relationship Management (CRM), Client Relations, Team Building and more. Jen Nelson has 1 emails and 3 mobile phone numbers on RocketReach.
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