Jen N. Email & Phone Number
Customer Experience Manager @ Lelch Audio Video
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Jen N. Location
- Hopkins, MN, US
Jen N. Work
- Customer Experience Manager @ (April 2024 - Present)
- Creative Executive Officer and Certified Life Coach @ Thirty and Worthy (February 2021 - December 2023)
- Customer Experience Team Lead @ (April 2019 - June 2021)
- Support Operations Team Lead - Ticket Force @ (June 2017 - April 2019)
- Support Operations Associate @ (October 2014 - June 2017)
- Senior Sales Consultant and Peer Coach @ (October 2012 - September 2014)
- Customer Loyalty Sales Representative @ (September 2011 - June 2012)
- Office Manager @ Fogo de Chão (October 2009 - January 2011)
- Front Desk Agent @ (March 2008 - March 2010)
Jen N. Education
- The Life Coach School 2020-2021
- Minneapolis Business College
Travel and Hospitality Program (Hospitality Administration/Management)
2007-2008
Jen N. Skills
- Account Management
- Accountability
- Analytical Skills
- Attention to Detail
- Coaching
- Collaborative Problem Solving
- Communication
- Communications Planning
- Conflict Management
- Contact Center Management
- Contact Centers
- Creativity
- Cross-team Collaboration
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Representatives
- Customer Success
- Customer Support
- Data Analysis
- Editing
- Emotional Intelligence
- Hospitality
- Innovation
- Leadership
- Life Coaching
- Management
- Microsoft Office
- Onboarding
- Operations Management
- Partner Relationship Management
- Photographic Memory
- PowerPoint
- Presentation Skills
- Problem Solving
- Process Improvement
- Program Management
- Qualitative Analysis
- Quality Assurance
- Quality Improvement
- Quantitative Analytics
- Relationship Building
- Resource Management
- Sales
- Sales Management
- Social Media
- Staff Development
- Strategic Accounts
- Subject Matter Experts
- Support Documentation
- Team Building
- Team Development
- Team Leadership
- Technical Communication
- Technical Support
- Technical Writers
- Technical Writing
- Telecommunications
- Templates
- Time Management
- Training & Development
- Voice of the Customer
- WordPress
- Workday
- Writing
- Written Communication
- empathy
Jen N. Summary
- Jen N., based in Hopkins, MN, US, is currently a Customer Experience Manager at Lelch. Jen N. brings experience from previous roles at Thirty and Worthy and Alarm.com. Jen N. holds a 2020 - 2021 The Life Coach School. With a robust skill set that includes Account Management, Accountability, Analytical Skills, Attention to Detail, Coaching and more. Jen N. has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Lelch Audio Video Employees
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Saint Paul, MN, US
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Rhiannon Roehl
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Ryan Eaton
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Nick Gagnon
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Derek Laplante
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Jacob Bruce
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