Jen K. Email
Product Implementation and Support Lead @ TechnologyOne
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Jen K. Location
- Bells Beach, VIC, AU
Jen K. Work
- 2024 -now Product Implementation and Support Lead @
- 2021 -2024 Lead Solution Consultant @
- 2021 -2022 Consultant @
- 2019 -2021 Procurement Stream Lead, Project Pi (Workday) @
- 2019 -2019 Solution Consulting Capability Lead @
- 2018 -2019 Client Implementation Team Manager and Scrum Master @
- 2018 -2018 Client Delivery Manager and Senior Business Analyst @
- 2016 -2018 Head of Customer Success, Deployment and Support @ JK IT Consulting Pty Ltd
- 2014 -2016 Process Improvement Consultant @
- 2012 -2014 Business Improvement Utility Lead, Global Shared Services @
- 2010 -2012 Senior Business Improvement Manager, Global Shared Services @
- 2008 -2010 Business Improvement Manager, Australia Operations @
- 2007 -2008 ANZ Graduate, Business Analyst, Consumer Cards Customer Services @
- 2006 -2007 Post Assessment Associate, Small Business Operations @
- 2006 -2006 Premium Banking Sales Consultant, Australian Contact Centre @
- 2005 -2006 Retail and Credit Card Customer Service Consultant, Australian Contact Centre @
- 2004 -2006 Tenancy Administrator @ HomeGround Services
- 2004 -2005 Customer Service Manager, Citylink @
- 2003 -2004 Hospitality Manager, Park Hyatt @
- 2001 -2003 Restaurant Manager @
Jen K. Education
- Australian Institute of Project Management
Advanced Diploma of Project Management (Project Management)
2010-2010 - Monash University
Post Graduate Diploma in Human Resources (HR)
2005-2006 - Monash University
Bachelor of Business / Bachelor of Arts (Marketing, Management and Psychology)
2001-2005
Jen K. Skills
- Process Improvement
- Change Management
- Business Process Improvement
- Six Sigma
- Stakeholder Management
- Operations Management
- Operational Excellence
- Quality Assurance
- Quality System
- Lean Thinking
- Lean Transformation
- Governance
- Kaizen
- Leadership
- People Development
- Lean Operations
- Lean Tools
- Coordination
- Analysis
- Business Analytics
- Business Impact Analysis
- Business Insights
- Customer Insight
- Business Analysis
- Continuous Improvement
- Business Intelligence
- Business Process Mapping
- Lean Manufacturing
- Banking
- Business Transformation
- Integration
- Customer Experience
- Project Delivery
- Business Process Re-engineering
- Project Management
- Software as a Service (SaaS)
- Process Consulting
- Business Case
- Customer Satisfaction
- Business Strategy
- LSS
- Project Portfolio Management
- Service Now Administration
Jen K. Summary
- Jen K., based in Bells Beach, VIC, AU, is currently a Product Implementation and Support Lead at TechnologyOne. Jen K. brings experience from previous roles at CourseLoop, DVE Business Solutions, RMIT University and Factor5 Software. Jen K. holds a 2010 - 2010 Advanced Diploma of Project Management in Project Management @ Australian Institute of Project Management. With a robust skill set that includes Process Improvement, Change Management, Business Process Improvement, Six Sigma, Stakeholder Management and more. Jen K. has 2 emails on RocketReach.
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