Jen Jones Email & Phone Number

Director of Customer Experience @ Milsco LLC

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Jen Jones Location

Milwaukee, WI, US

Jen Jones Work

2026 -now Director of Customer Experience @
2024 -2026 Business Professional @ Self Employed
2023 -2024 Sr Director Customer Experience and Project Management @
2021 -2023 Director of After-Market, Inside Sales and Customer Experience @
2019 -2021 Customer and Channel Engagement Manager @
2018 -2019 Customer Experience, Business Strategy and Leadership Consultant @ Private Consulting
2016 -2018 Sr Customer Care Manager, Strategic Projects @
2011 -2016 Customer Care Manager North America @
2005 -2011 Commercial Engineering Manager @
2003 -2005 Senior Technical Coordinator @
2002 -2003 Response Center Representative @

Jen Jones Education

Lubar College of Business
Strategic Leadership
University of Wisconsin-Milwaukee
BA (Business/Corporate Communications)

Jen Jones Skills

Build Strong Relationships
Team Management
Driving Results
Creative Problem Solving
Analytical Skills
Customer Success
Technology Development
Strategic Initiatives
Operational Excellence
Global Delivery
Coaching
Business-to-Business (B2B)
Project Management Office (PMO)
Oracle E-Business Suite
Digital Marketing
Key Performance Indicators
Interpersonal Skills
Customer Satisfaction
Executive Team
Communication
Team Building
Cross-functional Team Leadership
Presentations
Sales Processes
Executive Visibility
Customer Experience Transformation
Contact Center Operations
Business Process
Change Management
Customer Engagement
Customer Relationship Management (CRM)
Continuous Improvement
Customer Experience
Business Strategy
Process Automation
Automation
Product Management
Manufacturing
Project Management
Six Sigma
Business Process Improvement
Sales Management
Program Management
Product Marketing
Product Development
Strategic Planning
Strategy
Business Development
People Development
Strategic Leadership
Customer Service
Training
Management
Leadership
Industrial Control
Variable Frequency Drives
Voice of the Customer
Globalization
Global Management
Microsoft PowerPoint
Cross Functional Team Leadership
Process Improvement
Troubleshooting
Software Project Management
Lean Manufacturing
Industrial Ethernet
Electronics
Control Logic
Motion Control
DeviceNet
Servo
PLC
Allen Bradley
Process Control
Instrumentation
ControlNet
Human Machine Interface
SCADA
HMIs
Controllers
Modbus
Contact Centers
MES
Wonderware
Programmable Logic Controller
Project Planning
Analysis
Budgets
Business Planning
Operations Management
Negotiation
Start Ups
Consulting
Budgeting
Healthcare
Strategic Sourcing
Category Management
Lean Six Sigma
Internal Audit
Procurement
Healthcare Management
Risk Management
Capital Equipment
Risk Assessment
Regulatory Compliance
Healthcare Consulting
Medical Equipment
Presentation Development
Proposal Writing
Written Communication
Process Architecture
Budget Process
Operating Budgets
Collaborative Problem Solving
Data Analysis
Capital Budgeting
Budget Management

Jen Jones Summary

Jen Jones, based in Milwaukee, WI, US, is currently a Director of Customer Experience at Milsco LLC. Jen Jones brings experience from previous roles at Self Employed, Copeland, Emerson Commercial & Residential Solutions and Rexnord Corporation. Jen Jones holds a Strategic Leadership @ Lubar College of Business. With a robust skill set that includes Build Strong Relationships, Team Management, Driving Results, Creative Problem Solving, Analytical Skills and more. Jen Jones has 2 emails and 3 mobile phone numbers on RocketReach.