Jen Jones Email & Phone Number
Director of Customer Experience @ Milsco LLC
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Jen Jones Location
- Milwaukee, WI, US
Jen Jones Work
- Director of Customer Experience @ (March 2026 - Present)
- Business Professional @ Self Employed (December 2024 - March 2026)
- Sr Director Customer Experience and Project Management @ (April 2023 - September 2024)
- Director of After-Market, Inside Sales and Customer Experience @ (July 2021 - April 2023)
- Customer and Channel Engagement Manager @ (March 2019 - July 2021)
- Customer Experience, Business Strategy and Leadership Consultant @ Private Consulting (May 2018 - March 2019)
- Sr Customer Care Manager, Strategic Projects @ (January 2016 - May 2018)
- Customer Care Manager North America @ (January 2011 - January 2016)
- Commercial Engineering Manager @ (January 2005 - January 2011)
- Senior Technical Coordinator @ (January 2003 - January 2005)
- Response Center Representative @ (January 2002 - January 2003)
Jen Jones Education
- Lubar College of Business
Strategic Leadership
- University of Wisconsin-Milwaukee
BA (Business/Corporate Communications)
Jen Jones Skills
- Build Strong Relationships
- Team Management
- Driving Results
- Creative Problem Solving
- Analytical Skills
- Customer Success
- Technology Development
- Strategic Initiatives
- Operational Excellence
- Global Delivery
- Coaching
- Business-to-Business (B2B)
- Project Management Office (PMO)
- Oracle E-Business Suite
- Digital Marketing
- Key Performance Indicators
- Interpersonal Skills
- Customer Satisfaction
- Executive Team
- Communication
- Team Building
- Cross-functional Team Leadership
- Presentations
- Sales Processes
- Executive Visibility
- Customer Experience Transformation
- Contact Center Operations
- Business Process
- Change Management
- Customer Engagement
- Customer Relationship Management (CRM)
- Continuous Improvement
- Customer Experience
- Business Strategy
- Process Automation
- Automation
- Product Management
- Manufacturing
- Project Management
- Six Sigma
- Business Process Improvement
- Sales Management
- Program Management
- Product Marketing
- Product Development
- Strategic Planning
- Strategy
- Business Development
- People Development
- Strategic Leadership
- Customer Service
- Training
- Management
- Leadership
- Industrial Control
- Variable Frequency Drives
- Voice of the Customer
- Globalization
- Global Management
- Microsoft PowerPoint
- Cross Functional Team Leadership
- Process Improvement
- Troubleshooting
- Software Project Management
- Lean Manufacturing
- Industrial Ethernet
- Electronics
- Control Logic
- Motion Control
- DeviceNet
- Servo
- PLC
- Allen Bradley
- Process Control
- Instrumentation
- ControlNet
- Human Machine Interface
- SCADA
- HMIs
- Controllers
- Modbus
- Contact Centers
- MES
- Wonderware
- Programmable Logic Controller
- Project Planning
- Analysis
- Budgets
- Business Planning
- Operations Management
- Negotiation
- Start Ups
- Consulting
- Budgeting
- Healthcare
- Strategic Sourcing
- Category Management
- Lean Six Sigma
- Internal Audit
- Procurement
- Healthcare Management
- Risk Management
- Capital Equipment
- Risk Assessment
- Regulatory Compliance
- Healthcare Consulting
- Medical Equipment
- Presentation Development
- Proposal Writing
- Written Communication
- Process Architecture
- Budget Process
- Operating Budgets
- Collaborative Problem Solving
- Data Analysis
- Capital Budgeting
- Budget Management
Jen Jones Summary
- Jen Jones, based in Milwaukee, WI, US, is currently a Director of Customer Experience at Milsco LLC. Jen Jones brings experience from previous roles at Self Employed, Copeland, Emerson Commercial & Residential Solutions and Rexnord Corporation. Jen Jones holds a Strategic Leadership @ Lubar College of Business. With a robust skill set that includes Build Strong Relationships, Team Management, Driving Results, Creative Problem Solving, Analytical Skills and more. Jen Jones has 2 emails and 3 mobile phone numbers on RocketReach.
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