Jen Cooper Email
Delivery Manager @ Legal & General
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Jen Cooper Location
- Cardiff, GB
Jen Cooper Work
- Delivery Manager @ (June 2026 - Present)
- Senior Product Manager @ (February 2025 - May 2026)
- Product Owner @ (November 2022 - February 2025)
- Vulnerable Customer Manager @ (December 2021 - November 2022)
- Project Business Lead @ (May 2017 - December 2021)
- Programme Manager Service Improvement Team @ (September 2016 - April 2017)
- Process Excellence Specialist @ (October 2015 - September 2016)
- Corporate Team Leader @ Big Lottery Fund (July 2014 - October 2015)
- Business Improvement Team Manager @ Barclays Direct, Formerly ING Direct (November 2012 - June 2014)
- Business Improvement Specialist @ ING Direct UK (August 2010 - November 2012)
- Customer Services Associate @ ING Direct UK (May 2007 - August 2010)
- Assistant (Part Time) @ Cooper Engingeering (April 2004 - September 2006)
Jen Cooper Education
- Cardiff University / Prifysgol Caerdydd
Bachelor of Arts (B.A.) Hons 2.1 (Journalism, Film and Media)
2006-2010
Jen Cooper Skills
- Agile Project Management
- Banking
- Business Analysis
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Coaching
- Communication Skills
- Customer Experience
- Customer Service
- Customer Support
- DMAIC
- Data Analysis
- Data Classification
- Delegation
- Internal Communications
- Intranet
- Lean Thinking
- Lean Tools
- Management
- Mentoring
- People Skills
- Performance Management
- Problem Solving
- Process Improvement
- Project Delivery
- Project Management
- Project Planning
- Six Sigma
- Six Thinking Hats
- Stakeholder Management
- Team Leadership
- Time Management
Jen Cooper Summary
- Jen Cooper, based in Cardiff, GB, is currently a Delivery Manager at Legal & General. Jen Cooper brings experience from previous roles at Legal & General and Principality Building Society. Jen Cooper holds a 2006 - 2010 Bachelor of Arts (B.A.) Hons 2.1 in Journalism, Film and Media @ Cardiff University / Prifysgol Caerdydd. With a robust skill set that includes Agile Project Management, Banking, Business Analysis, Business Process Improvement, Call Center and more. Jen Cooper has 3 emails on RocketReach.
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