Jen Burton Email & Phone Number
Senior Director, Customer Care @ Shippo
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Jen Burton Location
- California, United States
Jen Burton Work
- Strategic AI Advisory Board Member @ (April 2026 - Present)
- Senior Director, Customer Care @ (November 2025 - Present)
- Fractional Head of Product Support @ (June 2025 - November 2025)
- Member @ (August 2025 - Present)
- Founder @ (January 2024 - Present)
- Customer Experience Ops - Fractional @ (January 2025 - June 2025)
- CX Coach at Zendesk for Startups @ (February 2021 - January 2025)
- Director Customer Support @ (May 2023 - November 2023)
- Head of Customer Support @ (October 2019 - May 2023)
- Head of Customer Operations @ (June 2019 - October 2019)
- Head of Customer Support @ (August 2018 - June 2019)
- VP, Community @ (July 2011 - August 2018)
- Director of Community and Support @ (November 2010 - July 2011)
- Senior Community Manager @ Digg (April 2008 - November 2010)
- Product Manager @ Slide, Inc (October 2006 - March 2008)
- Senior Product Manager @ (July 2006 - September 2006)
- Sr. Manager, Product Marketing @ (January 2004 - July 2006)
- Customer Fulfillment Manager @ Toys in Babeland (May 2002 - July 2003)
- Product Manager, Customer Interface @ Buylink.com (May 2000 - February 2001)
- Project Manager, Customer Service @ (January 1998 - January 2000)
Jen Burton Education
- Seattle University
Bachelor of Arts (English Literature)
Jen Burton Skills
- Community Development
- Social Networking
- Content Management
- Online Advertising
- Community Sites
- Marketing
- Strategy
- Community Management
- Program Management
- Crisis Management
- User Experience
- Digital Media
- Support
- Business Strategy
- Social Media
- New Media
- Leadership
- Policy
- Management
- Product Marketing
- Analytics
- Blogging
- Information Architecture
- Development
- Strategic Planning
- Product Management
- Budget Management
- Business Development
- Online Strategy
- Mentoring and Coaching
- Sales
- Start Ups
- Microsoft Office
- Team Leadership
- Global Project Management
- Cross Functional Team Leadership
- Microsoft Excel
Jen Burton Summary
- Jen Burton, based in California, United States, is currently a Senior Director, Customer Care at Shippo. Jen Burton brings experience from previous roles at University of San Francisco School of Management, Shippo, Glue Club and Upper Righters, Inc. Jen Burton holds a Bachelor of Arts in English Literature @ Seattle University. With a robust skill set that includes Community Development, Social Networking, Content Management, Online Advertising, Community Sites and more. Jen Burton has 3 emails and 2 mobile phone numbers on RocketReach.
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