Jen Andersen Email
Head of Global IT Service Management, Trade Promotion Management @ Mars
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Jen Andersen Location
- Henley-on-Thames, GB
Jen Andersen Work
- Head of Global IT Service Management, Trade Promotion Management @ (February 2024 - Present)
- Senior IT Service Manager - Operational Excellence @ (September 2022 - January 2024)
- Senior Service Owner, Productivity and Process Improvement Tools @ (June 2017 - October 2022)
- SharePoint and O365 Service Manager @ (April 2015 - June 2017)
- CMS Migration Project Manager (Contract) @ (October 2014 - March 2015)
- Senior Digital Consultant and Web Manager @ (August 2013 - October 2014)
- Senior Digital Analyst, HRIT @ (June 2011 - March 2013)
- Enterprise Application and Data Architect @ (September 2010 - June 2011)
- Document Controller @ Maersk FPSOs (May 2009 - September 2010)
Jen Andersen Education
- Cornell University
BSc (Communicaton Systems and Technology)
- Drexel University
MSc (Library and Information Science)
Jen Andersen Skills
- Agile
- Archives
- Automation
- Backlog Management
- CMDB
- Change Communications
- Change Management
- Confluence
- Continuous Process Improvement
- Data Analysis
- Digital Libraries
- Enterprise Architecture
- Global IT Operations
- IT Executive Management
- IT Operations
- IT Operations Management
- IT Service Delivery
- IT Service Management
- IT Service Management Tools
- IT Strategy
- ITIL
- Incident Management
- Information Architecture
- Information Management
- Intranet
- JIRA
- Kanban
- Knowledge Management
- Library Science
- Management
- Mergers & Acquisitions (M&A)
- Multicultural Team Leadership
- Product Development
- Product Management
- Product Road Mapping
- Product Strategy
- Project Management
- Project Planning
- Research
- Scrum
- Service Delivery
- ServiceNow
- ServiceNow Administration
- SharePoint
- Stakeholder Management
- Strategic Communications
- Strategic Data Analysis
- Team Leadership
- Technical Documentation
- Technical Product Management
- Technology Governance
- Technology Management
- Training
- User Experience (UX)
- User Interface Design
- Vendor Management
- WordPress
- Social Media
- Content Management
- Document Management
- Microsoft Office
- Analysis
- HTML
- Microsoft Excel
- PowerPoint
- Shipping
- Metadata Standards
- Controlled Vocabularies
- ProArc
- Basecamp
- Content Management Systems Cms
- Content Management Systems
Jen Andersen Summary
- Jen Andersen, based in Henley-on-Thames, GB, is currently a Head of Global IT Service Management, Trade Promotion Management at Mars. Jen Andersen brings experience from previous roles at A.P. Moller - Maersk, APM Terminals, SDL plc and InterSystems. Jen Andersen holds a BSc in Communicaton Systems and Technology @ Cornell University. With a robust skill set that includes Agile, Archives, Automation, Backlog Management, CMDB and more. Jen Andersen has 3 emails on RocketReach.
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