Jeffrey Marks Email & Phone Number
Chief Operating Officer @ Munich Re Specialty Insurance
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Jeffrey Marks Location
- Philadelphia, PA, US
Jeffrey Marks Work
- 2024 - now Chief Operating Officer @
- 2022 - 2024 Head of Transformation and Service Delivery @
- 2019 - 2023 Head of Service Delivery @
- 2018 - 2019 Vice President Operations @
- 2018 - 2018 Independent Consultant @ Marks Consulting
- 2014 - 2017 Head of Operations Direct and Partnerships Division (Business Transformation, Portfolio Management) @
- 2011 - 2014 Senior Director Business Development, International Markets (strategy, product design, partnerships) @
- 2007 - 2011 Director Vendor and Partner Management (Business Process Outsourcing, call center, client experience) @
- 2005 - 2007 Vendor Manager Operations, Client Relations, Transformation and Outsourcing, Consulting Services @
- 2004 - 2005 Training Consistency Program Manager, Transformation and Outsourcing –Consulting Services @
- 2002 - 2004 Project Manager II, Sprint University (trainer development, e-learning) @
- 2000 - 2002 Educational Consultant, Lawrence Call Center (enterprise-wide learning program) @
Jeffrey Marks Education
- Lawrence University
Jeffrey Marks Skills
- Program Management
- IT Management
- Business Planning
- Solution Selling
- Marketing
- Networking
- Change Management
- Vendor Management
- Call Center
- Income Statement
- Business Case
- Call Centers
- Customer Experience
- Outsourcing
- Contract Negotiation
- Telecommunications
- Workforce Management
- Process Improvement
- Management
- Performance Management
- CRM
- Cross-functional Team Leadership
- Strategic Partnerships
- Training
- Business Development
- Leadership
- Team Management
- Analysis
- Contact Centers
- Business Strategy
- Account Management
- Customer Retention
- P&L Management
- Strategic Planning
- Sales
- Start-ups
- Product Management
- P&L
- Strategy
- Executive Management
- Operations Management
- BPO
- Lean Six Sigma
- Project Management
- International Business Expansion
- Growth & Turnaround
- Process Digitization/Automation
- Workflow Planning & Optimization
- Transformation & Change Management
- Client, Supplier, Vendor Relationships
Jeffrey Marks Summary
- Jeffrey Marks, based in Philadelphia, PA, US, is currently a Chief Operating Officer at Munich Re Specialty Insurance. Jeffrey Marks brings experience from previous roles at Munich Re Specialty Insurance, Bond and Marks Consulting. Jeffrey Marks holds a Lawrence University. With a robust skill set that includes Program Management, IT Management, Business Planning, Solution Selling, Marketing and more. Jeffrey Marks has 3 emails and 5 mobile phone numbers on RocketReach.
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