Jeffrey Marks Email & Phone Number
Chief Operating Officer @ Munich Re Specialty Insurance
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Jeffrey Marks Location
- Philadelphia, PA, US
Jeffrey Marks Work
- Chief Operating Officer @ (January 2024 - Present)
- Head of Transformation and Service Delivery @ (December 2022 - January 2024)
- Head of Service Delivery @ (November 2019 - February 2023)
- Vice President Operations @ (August 2018 - October 2019)
- Independent Consultant @ Marks Consulting (January 2018 - July 2018)
- Head of Operations Direct and Partnerships Division (Business Transformation, Portfolio Management) @ (July 2014 - March 2017)
- Senior Director Business Development, International Markets (strategy, product design, partnerships) @ (January 2011 - January 2014)
- Director Vendor and Partner Management (Business Process Outsourcing, call center, client experience) @ (January 2007 - January 2011)
- Vendor Manager Operations, Client Relations, Transformation and Outsourcing, Consulting Services @ (January 2005 - January 2007)
- Training Consistency Program Manager, Transformation and Outsourcing –Consulting Services @ (January 2004 - January 2005)
- Project Manager II, Sprint University (trainer development, e-learning) @ (January 2002 - January 2004)
- Educational Consultant, Lawrence Call Center (enterprise-wide learning program) @ (January 2000 - January 2002)
Jeffrey Marks Education
- Lawrence University
Jeffrey Marks Skills
- Program Management
- IT Management
- Business Planning
- Solution Selling
- Marketing
- Networking
- Change Management
- Vendor Management
- Call Center
- Income Statement
- Business Case
- Call Centers
- Customer Experience
- Outsourcing
- Contract Negotiation
- Telecommunications
- Workforce Management
- Process Improvement
- Management
- Performance Management
- CRM
- Cross-functional Team Leadership
- Strategic Partnerships
- Training
- Business Development
- Leadership
- Team Management
- Analysis
- Contact Centers
- Business Strategy
- Account Management
- Customer Retention
- P&L Management
- Strategic Planning
- Sales
- Start-ups
- Product Management
- P&L
- Strategy
- Executive Management
- Operations Management
- BPO
- Lean Six Sigma
- Project Management
- International Business Expansion
- Growth & Turnaround
- Process Digitization/Automation
- Workflow Planning & Optimization
- Transformation & Change Management
- Client, Supplier, Vendor Relationships
Jeffrey Marks Summary
- Jeffrey Marks, based in Philadelphia, PA, US, is currently a Chief Operating Officer at Munich Re Specialty Insurance. Jeffrey Marks brings experience from previous roles at Munich Re Specialty Insurance, Bond and Marks Consulting. Jeffrey Marks holds a Lawrence University. With a robust skill set that includes Program Management, IT Management, Business Planning, Solution Selling, Marketing and more. Jeffrey Marks has 3 emails and 4 mobile phone numbers on RocketReach.
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Top Munich Re Specialty Insurance Employees
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