Jeffrey Leach Email & Phone Number
Manager Customer Care @ Chesapeake Utilities Corporation
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Jeffrey Leach Location
- Dover, DE, US
Jeffrey Leach Work
- Manager Customer Care @ (September 2016 - Present)
- Customer Care Supervisor @ (June 2015 - September 2016)
- Manager - Help Desk @ (September 2013 - May 2015)
- Manager Customer Support @ (April 2010 - April 2013)
- Call Center Manager @ (September 2009 - November 2009)
- Senior Field Liaison and Workforce Manager @ (June 2006 - May 2009)
- Workforce Manager @ (March 2003 - August 2005)
- Call Center Operations Manager @ (February 2002 - March 2003)
- Technical Consultant @ Conective Communications (April 1998 - February 2002)
- Customer Service Manager @
- Customer Service Manager @ Mbna (January 1987 - January 1996)
Jeffrey Leach Education
- University of Delaware
Bachelor of Science
2011 - University of Delaware
(Project Management)
2006-2007 - University of Delaware
Bachelor of Science (Economics)
1983-1987
Jeffrey Leach Skills
- Call Centers
- Business Analysis
- Program Management
- CRM
- Operations Management
- Management
- Avaya
- Outsourcing
- Project Management
- Team Leadership
- Training
- Customer Satisfaction
- Team Building
- Project Planning
- Leadership
- Process Improvement
- Vendor Management
- Seasonal
- Customer Service
- Capacity Planning
- Microsoft Office
- Evaluation
- Quality Improvement
- Banking
- Payroll
- Workforce Management
- Cost
- Budgets
- Efficient
- Workforce
- Re Engineering
- Aspect Acd
- Reports
- Time Management
- Solution
- Larkspur
- Profit
- Business Expansion
- Resolve
- Business Strategy
- Microsoft
- Multimedia
- Calls
- Customer Support
- Delaware
- Hiring
- Business Process Improvement
- Safer
- Agilent
- Castle
- Exempt
- Active
- Analytics
- Sales
- Personal Development
- Auditing
- Workforce Planning
- Order Management
- Collaborating
- Discover
- Financial Transactions
- Economics
- Cost Savings
- Executive Management
- HRIS
- Students
- Efficiencies
- Culture
- Strategic Planning
- Call Monitoring
- Flows
- Cash Handling
- Revenue
- Abandonment
- Customer Service Management
- Operations
- Mitel
- Help Desk Support
- Rate
- Savings
- Quality Auditing
- American
- Telephony
- Forecasting
- Reduced Costs
- Responsibility
- IEX
- Cross Training
- Finance
- Service Levels
- Utilization
- Capital
- Innovative Solutions
- Admissions
- Fortune 500
- Inclusion
- Networking
- Business Services
- Net
- Scheduling
- Simultaneous
- Reporting
- Fostering
- Cell
- Seamless
- Strategy
- SAP
- Staff Utilization
- Call Flow
- Customer Relationship Management Crm
- Temporary Placement
- Human Resources
- Technical Support
- Project
- Continuous Improvement
- Field Liaison
- System
- Schedules
- Coaching
- Design
- Avaya Technologies
- Staff Development
- Customer Relationship Management
Jeffrey Leach Summary
- Jeffrey Leach, based in Dover, DE, US, is currently a Manager Customer Care at Chesapeake Utilities Corporation. Jeffrey Leach brings experience from previous roles at Pepco Holdings, Universal Atlantic Systems, Amtrak and computertraining.com. Jeffrey Leach holds a Bachelor of Science @ University of Delaware. With a robust skill set that includes Call Centers, Business Analysis, Program Management, CRM, Operations Management and more. Jeffrey Leach has 5 emails and 3 mobile phone numbers on RocketReach.
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Top Chesapeake Utilities Corporation Employees
Melissa Barnes
VP and Chief Accounting Officer
United States
Andrew Kochman
Director - Corporate Development
New York, NY, US
Kevin McCrackin
Vice President, Business Development
West Palm Beach, FL, US
Cheryl Martin
SVP Regulatory and External Affairs
Fernandina Beach, FL, US
Bill Hancock
Vice President, Non-Regulated Business
Lithia, FL, US
Angelito Cruz
Director, Analytics and AI
Buffalo Grove, IL, US
Jeff S
Senior Vice President
Fernandina Beach, FL, US
Meredith Sebastian
Director Talent Acquisition
Dover, DE, US
Joe Steinmetz
Vice President and Controller
Philadelphia, PA, US
Shane Breakie
VP
Middletown, DE, US
Solomon McCloskey
Vice President, Regulated Business
Philadelphia, PA, US
Lucia Dempsey
Senior Director, Head of Investor Relations
New York, NY, US
William Hughston
Senior Vice President and Chief Human Resource Officer
Philadelphia, PA, US
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