Jeffrey Grant Email & Phone Number
Sr Director Contact Center Sales | B2C @ Optimum
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Jeffrey Grant Location
- Texas, United States
Jeffrey Grant Work
- Sr Director Contact Center Sales | B2C @ (September 2025 - Present)
- Minority Owner @ Give Back Essentials (August 2025 - Present)
- Director of E-Commerce | Indirect Sales @ (April 2022 - September 2025)
- Assistant Vice President - Care @ (October 2020 - April 2022)
- Default Resolution Manager @ FMS - Financial Management Systems (April 2014 - October 2020)
- Team Manager @ (September 2009 - April 2014)
- General Manager @ (August 2005 - April 2009)
Jeffrey Grant Education
- Harvard Business School Online
Leadership Curriculum (Management Training and Development)
2010-2014 - Streamwood High School 2001-2005
Jeffrey Grant Skills
- Contact Center Operations
- P&L Management
- Leadership Development
- Microsoft Excel
- Facilitation
- Training
- Customer Service
- Coaching
- Project Management
- Management
- Leadership
- Performance Management
- Time Management
- Strategic Planning
- Recruiting
- Account Management
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Analysis
- Human Resources
- Budget Management
- Microsoft PowerPoint
- Microsoft Access
- Microsoft Office
- AS400 Administration
- TSYS
- Dial Connect
- Live Vox
- Avaya
- SQL
- Pivot Tables
- Vlookup
- Regulatory Compliance
- Compliance Management
- Cross-functional Team Leadership
- Marketing
- Employee Training
- Team Building
- Customer Satisfaction
- Microsoft Word
- Team Leadership
- Customer Experience
- Business Strategy
- Program Management
- Risk Management
- NICE Call Recording
- Business Process
- Operations Management
- Business Operations
- Data Analytics
Jeffrey Grant Summary
- Jeffrey Grant, based in Texas, United States, is currently a Sr Director Contact Center Sales | B2C at Optimum. Jeffrey Grant brings experience from previous roles at Give Back Essentials, Optimum, Dovenmuehle Mortgage, Inc. and FMS - Financial Management Systems. Jeffrey Grant holds a 2010 - 2014 Leadership Curriculum in Management Training and Development @ Harvard Business School Online. With a robust skill set that includes Contact Center Operations, P&L Management, Leadership Development, Microsoft Excel, Facilitation and more. Jeffrey Grant has 2 emails and 1 mobile phone numbers on RocketReach.
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