Jeffrey Bowden Email & Phone Number
Operations Support Management
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Jeffrey Bowden Location
- Boston, MA, US
Jeffrey Bowden Work
- Operations Support Management @ Projects Training and Consulting (June 2018 - Present)
- Principal Consultant, Customer Support and Operations @ Projects Training and Consulting (February 2026 - Present)
- Director Practice Support @ (October 2025 - February 2026)
- Director Customer Support @ (April 2023 - March 2025)
- Support Manager, Operations @ (January 2021 - December 2022)
- Senior Manager Customer Support @ (February 2019 - October 2020)
- Senior Technical Support Manager @ (September 2015 - March 2018)
- Senior Manager Customer Support @ (February 2023 - March 2023)
- Sustainment Services Manager @ (March 2013 - September 2015)
- Director, Customer Support and Services @ (October 2007 - March 2013)
- Technical Support Manager @ (January 2004 - January 2007)
- Director of Technical Support and Provisioning @ (January 2002 - January 2006)
- Manager of Technical Support @ (January 1999 - January 2002)
- Manager @ Digital Art Exchange (January 1994 - January 2000)
Jeffrey Bowden Education
- Rhode Island College
(Marketing, Business Management)
2004-2007 - Bristol
Associates (Electronics Engineering, Engineering)
- New England Institute of Technology
(Electronics Engineering)
Jeffrey Bowden Skills
- Project Delivery
- Jira
- Customer Service Operations
- Zendesk
- Project Management
- SaaS
- Management
- CRM
- Cloud Computing
- Account Management
- Customer Satisfaction
- Professional Services
- Process Improvement
- Performance Management
- Vendor Management
- Customer Experience
- Customer Retention
- Business Process Improvement
- Troubleshooting
- Start-ups
- Customer Relationship Management (CRM)
- Call Centers
- Service Delivery
- Operations Management
- Knowledge Management
- Customer Relations
- Business Strategy
- Software as a Service (SaaS)
- Leadership
- Customer Service
- Team Building
- Team Management
- Training
- Team Leadership
- People Management
- Problem Solving
- Mentoring
- Communication
- Customer Service Management
- Customer Support
- Team Mentoring
- Growing Teams
- Small Business Management
- Customer Service Representatives
- Customer Service Training
- Customer Focus
- Top-notch Customer Service
- Teamwork
- Life Skills
- Personal Development
- Call Center
- Telecommunications
- Product Management
- Customer Relationship Management Crm
- Sales
- Start Ups
- Software As A Service Saas
- Top Notch Customer Service
- Integration
- Social Media
- Teaching
- Contact Centers
- Social Media Marketing
- Software as a Service
- Customer Relationship Management
Jeffrey Bowden Summary
- Jeffrey Bowden, based in Boston, MA, US, is currently a Operations Support Management at Projects Training and Consulting. Jeffrey Bowden brings experience from previous roles at Projects Training and Consulting, Aledade, Inc., Upshop and THREAD. Jeffrey Bowden holds a 2004 - 2007 Rhode Island College. With a robust skill set that includes Project Delivery, Jira, Customer Service Operations, Zendesk, Project Management and more. Jeffrey Bowden has 1 emails and 2 mobile phone numbers on RocketReach.
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