Jefferson Perez's Location
São Bernardo do Campo, SP, BR
Jefferson Perez's Work
- @ Körber Supply Chain
- Head of Customer Engagement @ Zettle by PayPal
- Services Director - Global Contact Center Management @ Mastercard
- Operations Coordinator @ ADP
- LATAM Sr. Country Service Manager @ HTC
- LATAM Customer Care Manager @ HTC
- Operations Manager @ Sitel Group
- Latin America Operation and Tech Support Manager @ Atento
Jefferson Perez's Education
- Live University
Startup Management
2020 - 2021 - University of Miami
Master of Business Administration - MBA (Chief Information Officer CIO)
2003 - 2004 - Fundação Getulio Vargas
Associate's degree (Information Technology Law)
2004 - 2004
- Universidade Metodista de São Paulo
Bachelor of Science - BS (Computer Science)
1998 - 2001
Jefferson Perez's Skills
- Operations Management
- Reverse Logistics
- Customer Service
- Customer Support
- Carrier Relationship Management
- Call Centers
- Call Center Administration
- Team Leadership
- Service Level Agreements
- Contractual Agreements
Jefferson Perez's Summary
Jefferson Perez, based in São Bernardo do Campo, SP, BR works at Körber Supply Chain LATAM, bringing experience from previous roles at Zettle by PayPal, Mastercard, ADP and HTC. Jefferson Perez holds a 2020 - 2021 Startup Management @ Live University. With a robust skill set that includes Operations Management, Reverse Logistics, Customer Service, Customer Support, Carrier Relationship Management and more, Jefferson Perez contributes valuable insights to the industry. Jefferson Perez has 4 emails and 3 mobile phone numbers on RocketReach.
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