Director – Infrastructure Management Planning @ (February 2009 - October 2014)
Director Network Services @ (August 2006 - October 2009)
Director - Project Management @ (January 2000 - August 2006)
Telecommunications Manager @ Convergys (January 1994 - December 2000)
Jeff Stokes Education
Weber State University
BS (Telecommunications)
1985-1991
Jeff Stokes Skills
BPO
Account Management
Avaya
Business Analysis
Business Process Improvement
CRM
Call Center
Call Centers
Change Management
Cisco Technologies
Cloud Computing
Contact Centers
Data Center
IT Management
ITIL
IVR
Integration
MPLS
Managed Services
Management
Networking
Outsourcing
Process Improvement
Program Management
Project Management
Project Planning
SDLC
Service Delivery
Team Leadership
Team Management
Telecommunications
Unified Communications
Vendor Management
VoIP
Avaya Technologies
Microsoft Office
Offshoring
Strategy
Leadership
Communication
Executive Leadership
Jeff Stokes Summary
Jeff Stokes, based in Salt Lake City, UT, US, is currently a Director - Global Telecom and Infrastructure at eBay. Jeff Stokes brings experience from previous roles at Convergys. Jeff Stokes holds a 1985 - 1991 BS in Telecommunications @ Weber State University. With a robust skill set that includes BPO, Account Management, Avaya, Business Analysis, Business Process Improvement and more. Jeff Stokes has 3 emails and 3 mobile phone numbers on RocketReach.
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