Director of Customer Service @ (March 2012 - May 2013)
Director of Customer Service @ PlasmaNet, Inc. (August 2009 - March 2012)
Customer Support Manager @ Workspeed (October 2008 - August 2009)
Director of Member Services @ (September 2001 - September 2008)
Customer Service Manager @ SmartServ Online, Inc. (July 2001 - August 2001)
Director of Customer Loyalty @ imix.com (January 1997 - January 2000)
Operations and Fulfillment Manager @ Nice Skate Shoes Inc. (January 1996 - January 1998)
Jeff Stephenson Education
Dominican College 1993-1995
Rockland Community College
Associate Of Arts (Liberal Arts, Communications)
1991-1993
Jeff Stephenson Skills
Management
Email Marketing
Marketing
Account Management
Software Documentation
Program Management
Training
Customer Service
Online Advertising
Sales
Quality Assurance
Social Media
Microsoft Office
HelpSpot
Basecamp
Redmine
Magento
Social Media Marketing
Entertainment
Digital Marketing
Jeff Stephenson Summary
Jeff Stephenson, based in Cornwall, NY, US, is currently a Associate Vice President, Customer Experience Operations and Platforms at Warner Music Group. Jeff Stephenson brings experience from previous roles at Warner Music Group, Levon Helm Studios, Artist Arena and PlasmaNet, Inc.. Jeff Stephenson holds a 1993 - 1995 Dominican College. With a robust skill set that includes Management, Email Marketing, Marketing, Account Management, Software Documentation and more. Jeff Stephenson has 5 emails and 3 mobile phone numbers on RocketReach.
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