Jeff Sheehan Email & Phone Number
Managing Director | Contact Center and Service Operations (Decision-Shaping Advisor) @ CX JS Consulting
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Jeff Sheehan Location
- San Antonio, TX, US
Jeff Sheehan Work
- Managing Director | Contact Center and Service Operations (Decision-Shaping Advisor) @ (November 2018 - Present)
- Trusted Advisor (CX Technology Market Visibility) @ (December 2023 - Present)
- Customer Experience Specialist | Frontline Service in High-Expectation Environment @ (June 2017 - October 2018)
- Principal | CX and Service Operations Advisory (Digital Transformation Era) @ RSM US LLP & DXC Technology (November 2012 - May 2017)
- Director, Global Services | P and L Ownership, Contact Center and Field Operations Integration @ (March 2005 - July 2012)
- Interim Vice President, Service Operations | Post-Merger Integration and Stabilization @ (September 2004 - February 2005)
- Director, Worldwide Customer Service and Managed Services | Service Economics and Demand Reduction @ (January 1995 - January 2005)
- Earlier Career: Aviation Officer (Complex Operations and After-Action Discipline) @ (January 1985 - January 1995)
Jeff Sheehan Summary
- Jeff Sheehan, based in San Antonio, TX, US, is currently a Managing Director | Contact Center and Service Operations (Decision-Shaping Advisor) at CX JS Consulting. Jeff Sheehan brings experience from previous roles at AVANT Communications, Apple, RSM US LLP & DXC Technology and Motorola Solutions. Jeff Sheehan has 1 mobile phone numbers on RocketReach.
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