Jeff Rosser Email
Senior Director - Client Delivery @ NTT Ltd.
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Jeff Rosser Location
- Melbourne, VIC, AU
Jeff Rosser Work
- 2019 -now Senior Director - Client Delivery @
- 2017 -2019 General Manager - Enterprise Architecture Consulting @
- 2016 -2017 National Manager, Service Assurance - Enterprise Services @
- 2011 -2016 National Professional Services Operations Manager @
- 2007 -2011 Operations Manager - Customer Interactive Solutions @
- 2004 -2007 General Manager - Customer Interactive Solutions @
- 1998 -2004 Senior Consultant - Customer Interactive Solutions @
- 1996 -1998 VP Quality Assurance @ Softbank Services Europe
- 1992 -1996 Quality Manager @ AST Computer
- 1989 -1991 Manufacturing Test Specialist @
- 1986 -1989 Product Engineer @ Marconi Electronic Devices Limited (MEDL)
Jeff Rosser Skills
- Contact Centre
- Contact Center
- IT Service Management
- Six Sigma
- Technology Management
- Manufacturing
- COPC
- Contact Centers
- Call Center
- Program Management
- Call Centers
- IT Operations
- IT Strategy
- Outsourcing
- CRM
- IVR
- Management
- Managed Services
- Process Improvement
- Strategy
- Professional Services
- Operations Management
- Telecommunications
- ITIL
- Leadership
- Information Technology
- Technology
- Enterprise Services
- Strategic Planning
- Microsoft Office
- Testing
- Customer Service
- Operational Strategy
- SQL
- Service Assurance
- Integration
Jeff Rosser Summary
- Jeff Rosser, based in Melbourne, VIC, AU, is currently a Senior Director - Client Delivery at NTT Ltd.. Jeff Rosser brings experience from previous roles at Dimension Data. With a robust skill set that includes Contact Centre, Contact Center, IT Service Management, Six Sigma, Technology Management and more. Jeff Rosser has 1 emails on RocketReach.
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