Jeff Rhodes's Location
Phoenix, AZ, US
Jeff Rhodes's Work
- SVP - Process Design Manager @ Bank of America
- VP - Process Design Manager @ Bank of America
- Sr. Group Operations Manager @ Bank of America
- 1st VP, Sales Operations @ Bank of America
- Operations Director Call Center - Customer Sales and Service @ Aegon
- Senior Project Manager Customer Serivce and International Business @ JCPenney
- Project Manager Billing and Marketing Operations @ JCPenney
Jeff Rhodes's Education
- Winthrop University
- Polk State College
- Duncan U. Fletcher Senior High School
Jeff Rhodes's Skills
- Call Center
- Vendor Management
- Process Improvement
- Workforce Management
- Customer Retention
- Operations Management
- Customer Experience
- Call Centers
- Leadership
- Outsourcing
Jeff Rhodes's Summary
Jeff Rhodes, based in Phoenix, AZ, US, is currently a SVP - Process Design Manager at Bank of America, bringing experience from previous roles at Bank of America, Countrywide Home Loans and AEGON. Jeff Rhodes holds a Winthrop University. With a robust skill set that includes Call Center, Vendor Management, Process Improvement, Workforce Management, Customer Retention and more, Jeff Rhodes contributes valuable insights to the industry.
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