Jeff Plummer Email & Phone Number
Director of Operations and Accounts @ SMS Infocomm
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Jeff Plummer Location
- Richardson, TX, US
Jeff Plummer Work
- 2024 -now Director of Operations and Accounts @
- 2019 -2025 Senior Manager @
- 2017 -2019 Director Of Operations @
- 2014 -2017 Solutions Architect, Director @
- 2013 -2014 Program Manager @ SMS InfoComm
- 2011 -2013 Solution Director @
- 2007 -2011 Technical Support Senior Manager @
- 2004 -2007 Technical Support Manager @
- 1999 -2004 Team Lead and Technical Support Analyst @
Jeff Plummer Education
- Rice University 1988-1992
Jeff Plummer Skills
- ITIL
- Solution Architecture
- IT Service Management
- Service Desk
- Service Delivery
- Process Consulting
- Consulting
- Six Sigma
- Knowledge Management
- Business Process Improvement
- Process Improvement
- Incident Management
- Problem Analysis
- Problem Management
- Profit Maximization
- Balanced Scorecard
- Balance Sheet
- ACD
- Workforce Management
- Solution Selling
- Solution Development
- Data Center
- Cloud Computing
- Project Management
- IT Strategy
- Active Directory
- Professional Services
- SaaS
- IT Outsourcing
- BMC Remedy
- Troubleshooting
- Technical Support
- Microsoft Exchange
- Call Centers
- System Deployment
- VPN
- Cisco Technologies
- Outsourcing
- Vendor Management
- IT Operations
- Pre-sales
- IT Management
- Disaster Recovery
- Managed Services
- Sla
- Management
- Servers
- HP
- Service-Level Agreements (SLA)
- Service Level Agreements Sla
- Pre Sales
- Service Level Agreements
Jeff Plummer Summary
- Jeff Plummer, based in Richardson, TX, US, is currently a Director of Operations and Accounts at SMS Infocomm. Jeff Plummer brings experience from previous roles at SMS Infocomm, iQor and SMS InfoComm. Jeff Plummer holds a 1988 - 1992 Rice University. With a robust skill set that includes ITIL, Solution Architecture, IT Service Management, Service Desk, Service Delivery and more. Jeff Plummer has 3 emails and 3 mobile phone numbers on RocketReach.
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