Jeff Plummer Email & Phone Number
Director of Operations and Accounts @ SMS Infocomm
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Jeff Plummer Location
- Richardson, TX, US
Jeff Plummer Work
- Director of Operations and Accounts @ (December 2024 - Present)
- Senior Manager @ (December 2019 - January 2025)
- Director Of Operations @ (January 2017 - July 2019)
- Solutions Architect, Director @ (September 2014 - January 2017)
- Program Manager @ SMS InfoComm (September 2013 - September 2014)
- Solution Director @ (August 2011 - March 2013)
- Technical Support Senior Manager @ (August 2007 - August 2011)
- Technical Support Manager @ (July 2004 - August 2007)
- Team Lead and Technical Support Analyst @ (October 1999 - August 2004)
Jeff Plummer Education
- Rice University 1988-1992
Jeff Plummer Skills
- ITIL
- Solution Architecture
- IT Service Management
- Service Desk
- Service Delivery
- Process Consulting
- Consulting
- Six Sigma
- Knowledge Management
- Business Process Improvement
- Process Improvement
- Incident Management
- Problem Analysis
- Problem Management
- Profit Maximization
- Balanced Scorecard
- Balance Sheet
- ACD
- Workforce Management
- Solution Selling
- Active Directory
- BMC Remedy
- Call Centers
- Cisco Technologies
- Cloud Computing
- Data Center
- Disaster Recovery
- HP
- IT Management
- IT Operations
- IT Outsourcing
- IT Strategy
- Managed Services
- Management
- Microsoft Exchange
- Outsourcing
- Pre-sales
- Professional Services
- Project Management
- SLA
- SaaS
- Servers
- Service-Level Agreements (SLA)
- Solution Development
- System Deployment
- Technical Support
- Troubleshooting
- VPN
- Vendor Management
- Service Level Agreements Sla
- Pre Sales
- Service Level Agreements
Jeff Plummer Summary
- Jeff Plummer, based in Richardson, TX, US, is currently a Director of Operations and Accounts at SMS Infocomm. Jeff Plummer brings experience from previous roles at SMS Infocomm, iQor and SMS InfoComm. Jeff Plummer holds a 1988 - 1992 Rice University. With a robust skill set that includes ITIL, Solution Architecture, IT Service Management, Service Desk, Service Delivery and more. Jeff Plummer has 3 emails and 3 mobile phone numbers on RocketReach.
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