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Jeff Picerno Location
Ballston Lake, NY, US
Jeff Picerno Work
Vice President of Global Services @ (April 2026 - Present)
Sr. Customer Service Manager @ (July 2025 - April 2026)
East Regional Area Director @ (August 2023 - July 2025)
Global Program Manager (Strategy and Ops) @ (August 2022 - August 2023)
Senior Field Service Operations Manager @ (May 2018 - August 2022)
Director of Engineering Operations, Qualifications and Training(Staff Training LPO) @ (January 2015 - May 2018)
Director of Engineering Operations (Engineering Department Master Chief) @ (August 2011 - January 2015)
Manager of Nuclear Simulator Operations.(FIDE Lead Instructor) @ (May 2008 - August 2011)
Manager of Chemical and Radiological Operations. (LELT) @ (April 2006 - May 2008)
Nuclear Operator (ELT) @ (October 1997 - April 2006)
Jeff Picerno Education
American InterContinental University
Bachelor's degree (Business Administration)
2003-2006
Jeff Picerno Skills
Account Management
Active DoD Secret Clearance
Adult Learning Theory
Budgeting
Business Acumen
Change Management
Client Relations
Coaching
Command
Communication
Cross-functional Team Leadership
Curriculum Development
Customer Engagement
Customer Escalation Management
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Defense
Delivery Performance
DoD
Engineering
Engineering Management
Field Operations
Field Service Management
Government
Human Resources
ISO 9001
Influencing Others
Instructor-led Training
Interpersonal Skills
Key Performance Indicators
Leadership
Leadership Development
Maintenance
Maintenance & Repair
Maintenance Management
Mentoring
Microsoft Excel
Military
Military Experience
Military Operations
Military Training
National Security
Naval Operations
Navy
Negotiation
Nuclear
Nuclear Engineering
Nuclear Power Plants
Operational Planning
Operations Management
Optimization Strategies
Oral Communication
Organizational Development
Organizational Leadership
People Management
Performance Improvement
Personnel Supervision
Planning Budgeting & Forecasting
PnL Management
Power Generation
Power Plants
Presentations
Preventive Maintenance
Problem Solving
Product Management
Program Management
Project Implementation
Quality Assurance
Reactor
Relationship Building
Resource Planning
Risk Management
Security Clearance
Service Delivery
Service Operations
Service Optimization
Service-Level Agreements (SLA)
Skill Development
Staff Training
Stakeholder Management
Strategic Leadership
Strategic Services
Strategy
Strategy Implementation
Submarines
Supervisory Skills
Team Development
Team Leadership
Team Motivation
Technical Training
Top Secret
Training
Training & Development
Troubleshooting
U.S. Department of Defense
Upselling
Veterans
Jeff Picerno Summary
Jeff Picerno, based in Ballston Lake, NY, US, is currently a Vice President of Global Services at Lapmaster Wolters. Jeff Picerno brings experience from previous roles at GE Vernova and Applied Materials. Jeff Picerno holds a 2003 - 2006 Bachelor's degree in Business Administration @ American InterContinental University. With a robust skill set that includes Account Management, Active DoD Secret Clearance, Adult Learning Theory, Budgeting, Business Acumen and more. Jeff Picerno has 6 emails and 5 mobile phone numbers on RocketReach.
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