Jeff Martin Email
Help Desk Manager @ Agenium.ai
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Jeff Martin Location
- Kingsport, TN, US
Jeff Martin Work
- Help Desk Manager @ (March 2025 - Present)
- Help Desk Supervisor @ (August 2023 - March 2025)
- Help Desk Supervisor @ (October 2021 - August 2023)
- Business Analyst @ (May 2019 - September 2021)
- Policy Holder Services Representative @ (April 2014 - April 2019)
Jeff Martin Education
- The University of Virginia's College at Wise
Bachelor of Arts - BA (HISTORY)
2001-2006
Jeff Martin Skills
- Business Analysis
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Success
- Data Analysis
- Documentation
- End-User Support
- Help Desk Implementation
- Help Desk Support
- IT Operations
- IT Operations Management
- Incident Management
- Request Fulfillment
- Root Cause Analysis
- Service Desk Management
- Service Desk Operations
- Service-Level Agreements (SLA)
- Technical Support
- Zendesk
Jeff Martin Summary
- Jeff Martin, based in Kingsport, TN, US, is currently a Help Desk Manager at Agenium.ai. Jeff Martin brings experience from previous roles at Agenium.ai, Management Research Services, Inc. (MRS, Inc) and Settlers Life Insurance Company. Jeff Martin holds a 2001 - 2006 Bachelor of Arts - BA in HISTORY @ The University of Virginia's College at Wise. With a robust skill set that includes Business Analysis, Customer Experience, Customer Experience Design, Customer Experience Management, Customer Success and more. Jeff Martin has 1 emails on RocketReach.
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