Jeff Lane Email & Phone Number

Jeff Lane Email & Phone Number

Manager, Contact Center Support Services (Training, QA, Operations, IVR, Telecom) @ FedPoint

Jeff Lane Location

Boston, MA, US

Jeff Lane Work

  • 2006 - now  Manager, Contact Center Support Services (Training, QA, Operations, IVR, Telecom) @ FedPoint
  • 2007 - 2014 Manager, Training and Service Operations @ LTC Partners
  • 2006 - 2007 Manager of Customer Service @ LTC Partners

Jeff Lane Education

  • Art Institute of Fort Lauderdale

    1993 - 1994

Jeff Lane Skills

  • Call Center
  • Workforce Management
  • Process Improvement
  • Coaching
  • Customer Service
  • SharePoint
  • Operations Management
  • Team Building
  • Project Management
  • Visio

Jeff Lane Summary

Jeff Lane, based in Boston, MA, US, is currently a Manager, Contact Center Support Services (Training, QA, Operations, IVR, Telecom) at FedPoint. Jeff Lane brings experience from previous roles at LTC Partners and MBNA America. Jeff Lane holds a 1993 - 1994 Art Institute of Fort Lauderdale. With a robust skill set that includes Call Center, Workforce Management, Process Improvement, Coaching, Customer Service and more. Jeff Lane has 3 emails and 1 mobile phone numbers on RocketReach.
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