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Jeff Hensien Location
San Jose, CA, US
Jeff Hensien Work
Vice President Of Customer Support @ (May 2022 - Present)
Head of Customer Service @ (June 2019 - May 2022)
Head of Customer Service and Salt Lake City and Americas @ (October 2015 - December 2018)
Senior Director @ (July 2011 - October 2015)
Sr. Group Manager @ (May 2005 - June 2011)
Supportability and Escalation Manager @ (October 2001 - June 2005)
Jeff Hensien Education
Michigan State University
Executive MBA (Logistics, Materials, and Supply Chain Management)
2015-2016
Oklahoma State University
Bachelor of Applied Science (BASc) (Business Administration and Management, General)
1988-1992
Jeff Hensien Skills
Account Management
Business Analysis
Business Process Outsourcing (BPO)
Business Strategy
CRM
Change Management
Cloud Computing
Cross-functional Team Leadership
Customer Experience
IT Strategy
Innovation Management
Management
Marketing Strategy
Operational Excellence
Partner Management
Product Marketing
Professional Services
Program Management
Project Management
Project Planning
Strategic Communications
Strategic Leadership
Strategic Partnerships
Strategic Planning
Strategy
Supply Chain Management
Team Leadership
Vendor Management
Cross Functional Team Leadership
Marketing
Sales
Technical Support
Public Speaking
Business Process Outsourcing
Jeff Hensien Summary
Jeff Hensien, based in San Jose, CA, US, is currently a Vice President Of Customer Support at Roku Inc.. Jeff Hensien brings experience from previous roles at Patagonia, Netflix and Microsoft. Jeff Hensien holds a 2015 - 2016 Executive MBA in Logistics, Materials, and Supply Chain Management @ Michigan State University. With a robust skill set that includes Account Management, Business Analysis, Business Process Outsourcing (BPO), Business Strategy, CRM and more. Jeff Hensien has 2 emails and 3 mobile phone numbers on RocketReach.
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