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Jeff Hensien Location
San Jose, CA, US
Jeff Hensien Work
Vice President Of Customer Support @ (May 2022 - Present)
Head of Customer Service @ (June 2019 - May 2022)
Head of Customer Service and Salt Lake City and Americas @ (October 2015 - December 2018)
Senior Director @ (July 2011 - October 2015)
Sr. Group Manager @ (May 2005 - June 2011)
Supportability and Escalation Manager @ (October 2001 - June 2005)
Jeff Hensien Education
Michigan State University
Executive MBA (Logistics, Materials, and Supply Chain Management)
2015-2016
Oklahoma State University
Bachelor of Applied Science (BASc) (Business Administration and Management, General)
1988-1992
Jeff Hensien Skills
Strategy
Management
Strategic Partnerships
Project Management
Account Management
IT Strategy
Business Analysis
Marketing Strategy
Strategic Planning
CRM
Professional Services
Change Management
Team Leadership
Product Marketing
Partner Management
Program Management
Vendor Management
Cross-functional Team Leadership
Cloud Computing
Cross Functional Team Leadership
Marketing
Business Strategy
Sales
Technical Support
Public Speaking
Customer Experience
Business Process Outsourcing
Supply Chain Management
Innovation Management
Strategic Leadership
Project Planning
Operational Excellence
Strategic Communications
Jeff Hensien Summary
Jeff Hensien, based in San Jose, CA, US, is currently a Vice President Of Customer Support at Roku Inc.. Jeff Hensien brings experience from previous roles at Patagonia, Netflix and Microsoft. Jeff Hensien holds a 2015 - 2016 Executive MBA in Logistics, Materials, and Supply Chain Management @ Michigan State University. With a robust skill set that includes Strategy, Management, Strategic Partnerships, Project Management, Account Management and more. Jeff Hensien has 2 emails and 3 mobile phone numbers on RocketReach.
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