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Jeff Helms Location
Douglasville, GA, US
Jeff Helms Work
2000 -now OEM Global PSE @
2000 -now OEM Global Support @ Verint Systems (Witness Actionable Solutions)
2007 -2014 IT @ Brighten Academy
2005 -2008 SME @
Jeff Helms Education
USN Advance Electronics School
(Aviation Electronics and Communication)
1989-1991
Jeff Helms Skills
Workforce Management
CTI
Avaya
Contact Centers
Call Center
Telephony
IVR
VoIP
Telecommunications
ACD
Unified Communications
SIP
Customer Experience
Call Logging
Pre-sales
Enterprise Software
Service Delivery
Professional Services
Cisco Technologies
Call Centers
Integration
VMware
Vendor Management
Sales Engineering
Managed Services
Troubleshooting
TCP/IP
SaaS
Avaya Technologies
Cloud Computing
Management
Process Improvement
Data Center
Program Management
Avaya Products
Pre Sales
Jeff Helms Summary
Jeff Helms, based in Douglasville, GA, US, is currently a OEM Global PSE at Verint. Jeff Helms brings experience from previous roles at Verint Systems (Witness Actionable Solutions), Brighten Academy and AOL. Jeff Helms holds a 1989 - 1991 USN Advance Electronics School. With a robust skill set that includes Workforce Management, CTI, Avaya, Contact Centers, Call Center and more. Jeff Helms has 5 emails and 5 mobile phone numbers on RocketReach.
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