Jeff Hand Email
ServiceNow Business Systems Analyst @ TELUS Communications
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Jeff Hand Location
- Ontario, Canada
Jeff Hand Work
- 2020 -now ServiceNow Business Systems Analyst @
- 2014 -2020 BMC ITSM Consultant @
- 2014 -2014 BMC ITSM Consultant @
- 2008 -2013 Remedy Consultant @ JKS Group Inc on behalf of CommScope Inc
- 2012 -2013 Remedy Consultant @
- 2009 -2012 Sr. Technical Specialist I - Remedy ITSM Lead @
- 2006 -2008 ITSM BMC Remedy Developer @
- 2005 -2006 ITSM Remedy Developer @
- 2003 -2005 Advisory IT Specialist – Remedy Consultant @
- 1999 -2003 Remedy Developer @
Jeff Hand Education
- Georgian College 1995-1998
Jeff Hand Skills
- ITIL v3 Foundations Certified
- SDLC
- Project Management
- Agile Methodologies
- IT Service Management
- BMC Remedy
- ADDM
- CMDB
- Integration
- Incident Management
- Service Desk
- Unix
- Problem Management
- Service Management
- IT Asset Management
- Requirements Gathering
- Requirements Analysis
- ITIL
- Oracle
- Software Documentation
- Microsoft SQL Server
- Enterprise Software
- Help Desk Support
- Configuration Management
- Release Management
- Software Development Life Cycle (SDLC)
- Software
- Software Development Life Cycle Sdlc
Jeff Hand Summary
- Jeff Hand, based in Ontario, Canada, is currently a ServiceNow Business Systems Analyst at TELUS Communications. Jeff Hand brings experience from previous roles at TELUS Communications, Cognizant Technology Solutions, JKS Group Inc on behalf of CommScope Inc and BlackBerry. Jeff Hand holds a 1995 - 1998 Georgian College. With a robust skill set that includes ITIL v3 Foundations Certified, SDLC, Project Management, Agile Methodologies, IT Service Management and more. Jeff Hand has 3 emails on RocketReach.
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