2017 -2019 Practice Leader, Adobe Professional Services @
2012 -2017 Head of Global Escalation Management @
2010 -2012 Customer Success Director @
2008 -2010 Business Systems Analyst @
Jeff Grubbs Education
Brigham Young University
Bachelor of Science (Family Science)
Naperville North High School
University of Phoenix
MBA (Business Management)
Jeff Grubbs Skills
Account Management
Customer Relations
Affiliate Marketing
Remediation
Escalation Management
Relationship Development
Messaging Systems
Strategic Communications
Agile Project Management
Program Management
Personnel Leadership
Project Management
Novell Netware
Incident Handling
Technical Support
Customer Service
Leadership
Messaging
Customer Satisfaction
Troubleshooting
Cloud Computing
SaaS
CRM
Enterprise Software
Escalations Management
Training
Call Centers
Salesforce.com
Business Process
Analysis
Testing
Linux
Servers
Solution Selling
Sales Enablement
Product Management
Pre-sales
Analytics
VMware
Management
Integration
Demand Generation
Virtualization
Data Center
Security
Business Intelligence
Solution Architecture
Vendor Management
Business Alliances
Go-to-market Strategy
Microsoft Excel
Go to Market Strategy
Team Leadership
SQL
Solutions
Payment Solutions
Technology
Pre Sales
Jeff Grubbs Summary
Jeff Grubbs, based in South Jordan, UT, US, is currently a Director, Global Critical Situation Management at Proofpoint. Jeff Grubbs brings experience from previous roles at BILL and Adobe. Jeff Grubbs holds a Bachelor of Science in Family Science @ Brigham Young University. With a robust skill set that includes Account Management, Customer Relations, Affiliate Marketing, Remediation, Escalation Management and more. Jeff Grubbs has 1 emails and 2 mobile phone numbers on RocketReach.
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