Jeff Grubbs Email & Phone Number
Director, Global Critical Situation Management @ Proofpoint
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Jeff Grubbs Location
- South Jordan, UT, US
Jeff Grubbs Work
- Director, Global Critical Situation Management @ (May 2026 - Present)
- Group Leader, Escalation Management and Retention @ (October 2024 - May 2026)
- Professional Services Group Leader @ (May 2024 - October 2024)
- Director, Customer Success and Operations @ (October 2021 - December 2023)
- Sr. Manager, Customer Success Services @ (March 2019 - October 2021)
- Practice Leader, Adobe Professional Services @ (April 2017 - March 2019)
- Head of Global Escalation Management @ (September 2012 - April 2017)
- Customer Success Director @ (September 2010 - September 2012)
- Business Systems Analyst @ (October 2008 - September 2010)
Jeff Grubbs Education
- Brigham Young University
Bachelor of Science (Family Science)
- Naperville North High School
- University of Phoenix
MBA (Business Management)
Jeff Grubbs Skills
- Account Management
- Affiliate Marketing
- Agile Project Management
- Analysis
- Analytics
- Behavioral Assessment
- Business Advisory Services
- Business Alliances
- Business Consulting
- Business Process
- Business Process Improvement
- Business-to-Business (B2B)
- CRM
- Call Centers
- Candor
- Client Relations
- Cloud Computing
- Coaching & Mentoring
- Consensus Building
- Consulting leadership
- Customer Advocacy
- Customer Escalation Management
- Customer Experience
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Defect Triage
- Demand Generation
- Development Programs
- Enabling Change
- Engagement Management
- Enterprise Software
- Escalation Management
- Escalations Management
- Executive Level Relationship Building
- Executive Presentation Skills
- Executive Support
- Global Program Development
- Go Live Support
- Go-to-market Strategy
- Group Leadership
- IT Project & Program Management
- Incident Handling
- Leadership
- Long-term Customer Relationships
- Management
- Messaging
- Messaging Systems
- Negotiation
- Operations Management
- Organizational Development
- Outage Management
- Partner Relationship Management
- Performance Management
- Personnel Leadership
- Practice Development
- Pre-sales
- Presentation Skills
- Product Adoption
- Product Management
- Professional Development Programs
- Professional Skills
- Program Development
- Program Evaluation
- Program Management
- Project Management
- Reasoning Skills
- Relationship Development
- Release Management
- Remediation
- Renewal Retention
- Resource Planning
- SaaS
- Sales Enablement
- Servers
- Solution Implementation
- Solution Selling
- Strategic Communications
- Strategic Partnerships
- Task Execution
- Team Management
- Technical Project Leadership
- Technical Support
- Training
- Troubleshooting
- User Adoption
- Vendor Management
- Novell Netware
- Salesforce.com
- Testing
- Linux
- VMware
- Integration
- Virtualization
- Data Center
- Security
- Business Intelligence
- Solution Architecture
- Microsoft Excel
- Go to Market Strategy
- Team Leadership
- SQL
- Solutions
- Payment Solutions
- Technology
- Pre Sales
Jeff Grubbs Summary
- Jeff Grubbs, based in South Jordan, UT, US, is currently a Director, Global Critical Situation Management at Proofpoint. Jeff Grubbs brings experience from previous roles at BILL and Adobe. Jeff Grubbs holds a Bachelor of Science in Family Science @ Brigham Young University. With a robust skill set that includes Account Management, Affiliate Marketing, Agile Project Management, Analysis, Analytics and more. Jeff Grubbs has 3 emails and 2 mobile phone numbers on RocketReach.
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