2020 -
now Director - End User Services and Platforms @
2019 -
2020 Director - IT Operations Availability Command Center @
2018 -
2019 Director - IT Operations Command Center @
2017 -
2018 Director - IT Operations Major Incident Management @
2014 -
2017 IT Senior Manager - IT Operations Major Incident Management @
2013 -
2014 IT Senior Manager - Global Manufacturing and Fulfillment L2 Support @
2012 -
2013 Reliability Engineering Lead @
2010 -
2012 Global Area Lead for Application Management Services @
2007 -
2010 Application Management Consultant @
2001 -
2007 Application Incident Manager @
1999 -
2001 CFI Operations Analyst and IT Liaison - Enterprise Manufacturing @
1998 -
1999 Engineering Tech and Senior Analyst @
1997 -
1998 Manufacturing and Process Specialist @
1992 -
1997 IT Systems Deployment, Integration, and Systems Support Lead @ First State Bank of Austin
Jeff Griffith Skills
Incident Management
IT Service Management
ITIL
Service Delivery
Virtualization
Cloud Computing
Troubleshooting
SharePoint
Disaster Recovery
Integration
Leadership
Enterprise Architecture
Project Management
Business Process Improvement
SDLC
Management
Business Intelligence
Business Process
Enterprise Software
Software Documentation
Testing
Process Improvement
System Deployment
Team Management
IT Management
Information Technology
IT Operations
Quality Assurance
IT Strategy
Data Center
Solution Architecture
Software Project Management
Technical Support
Problem Management
Project Portfolio Management
Requirements Analysis
PMP
Managed Services
Storage
PMO
Outsourcing
Program Management
Servers
Service Management
VMware
IT Outsourcing
SaaS
Project Planning
Security
Vendor Management
Development
Software Project
Project Portfolio
Account Management
Satellite
Manufacturing
Design
Major Incident Management
Jeff Griffith Summary
Jeff Griffith, based in Round Rock, TX, US, is currently a Director - End User Services and Platforms at Dell. Jeff Griffith brings experience from previous roles at Dell and Dell Technologies. With a robust skill set that includes Incident Management, IT Service Management, ITIL, Service Delivery, Virtualization and more. Jeff Griffith has 4 emails and 2 mobile phone numbers on RocketReach.
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