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Jeff Gerke Location
Cave Creek, AZ, US
Jeff Gerke Work
Incident and Problem Manager @ (August 2025 - Present)
Technology Operations Manager @ (November 2020 - October 2024)
Team Lead @ (July 2019 - November 2020)
Technical Process Specialist II @ (July 2016 - July 2019)
Tier 2 Techinical Support @ (June 2014 - June 2016)
IT Systems Support @ (January 2005 - January 2010)
Underwriter @ L&G Mortgagebanc (January 2003 - January 2005)
Jeff Gerke Education
Arizona State University
Master's degree (Information Management)
2014-2015
Jeff Gerke Skills
Access
Agile & Waterfall Methodologies
Agile Methodologies
Agile Project Management
Analysis
Android
Business Analysis
Business Decision Making
Career Management
Customer Experience
Customer Service
Data Analysis
Databases
Employee Engagement
Goal Setting
IT Leadership
IT Management
IT Operations
IT Service Management
Incident Management
Information Technology
Leadership
Leadership Communications
Leadership Development
MS Project
Mac OS
Microsoft Excel
Microsoft Office
Microsoft Word
Mobile Devices
People Management
Performance Management
PowerPoint
Program Management
Project Leadership
Project Management
SQL
Scrum
Service Desk
ServiceNow
SharePoint
Soft Skills
Software Documentation
Team Leadership
Team Management
Teamwork
Telecommuting
Troubleshooting
Virtual Teams
Visio
Windows
keynote
Jeff Gerke Summary
Jeff Gerke, based in Cave Creek, AZ, US, is currently a Incident and Problem Manager at Confidential Career. Jeff Gerke brings experience from previous roles at Early Warning® and Asurion. Jeff Gerke holds a 2014 - 2015 Master's degree in Information Management @ Arizona State University. With a robust skill set that includes Access, Agile & Waterfall Methodologies, Agile Methodologies, Agile Project Management, Analysis and more.
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