Junior Analyst Client Technology @ (July 2017 - March 2022)
IT Service Desk @ (May 2015 - March 2017)
Contractor @ (January 2014 - April 2015)
Specialist, BlackBerry Partner Technical Support @ (July 2008 - August 2012)
Jeff Dickens Education
Niagara College
Diploma
2005-2007
Jeff Dickens Skills
Active Directory
Analytical Skills
Assets
BMC Remedy
Blackberry
Blackberry Enterprise Server
Blackberry OS
Computer Hardware
Computer Repair
Customer Service
Desk Top Support
Documentation
Email
Exchange 2007
Hardware
Help Desk Support
IT Escalation
Information Technology
Linux
Microsoft Exchange
Microsoft Office
Mobile Devices
Network Administration
Networking
OS X
Operating Systems
Organization Skills
Playbook
Printers
Problem Solving
SCCM
Security Patch Management
Service-now.com
Smartphones
Software Installation
System Administration
TCP/IP
Technical Documentation
Technical Support
Technical Writing
Technological Solutions
Telecommunications
Threat & Vulnerability Management
Tier 2 Help Desk Support
Troubleshooting
Unix
VPN
Windows
Windows 10
Windows 7
Windows Server
Windows Vista
Windows XP
Windows XP Pro
Wireless Networking
XP
Jeff Dickens Summary
Jeff Dickens, based in Winnipeg, MB, CA, is currently a Analyst Client Technology at The North West Company. Jeff Dickens brings experience from previous roles at The North West Company, 24-7 Intouch, Robert Half Technology and Research In Motion. Jeff Dickens holds a 2005 - 2007 Diploma @ Niagara College. With a robust skill set that includes Active Directory, Analytical Skills, Assets, BMC Remedy, Blackberry and more. Jeff Dickens has 1 emails on RocketReach.
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