Jeff Cook Email & Phone Number
Chief Executive Officer @ Emphasys Software
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Jeff Cook Location
- Florida, United States
Jeff Cook Work
- 2024 -now Chief Executive Officer @
- 2022 -2024 Vice President Operations @
- 2020 -2022 Sr Director of Services @
- 2016 -2021 Principal Consultant @ Redinals
- 2018 -2019 Vice President Of Professional Services @
- 2014 -2018 Director - Support Services @
- 2005 -2014 Sr. Manager - Implementation and Support Services @
- 1999 -2005 Vice President, Technical Support Services @
- 1998 -1999 Senior Systems Analyst @
- 1994 -1998 Network Engineer @
Jeff Cook Education
- Illinois State University
BS (Applied Computer Science)
1988-1993
Jeff Cook Skills
- Service Desk
- Call Center
- Process Improvement
- SaaS
- CRM
- Disaster Recovery
- Vendor Management
- SDLC
- Help Desk Support
- Salesforce.com
- Contact Center Management
- Contact Center Strategy
- Coaching
- Contact Center Operations
- Call Centers
- Integration
- Software Documentation
- Agile Methodologies
- Requirements Analysis
- Visio
- Business Development
- Management
- Technical Support
- Start-ups
- Enterprise Software
- Professional Services
- Outsourcing
- Data Center
- Team Building
- Software as a Service (SaaS)
- Business Process Improvement
- Customer Relationship Management (CRM)
- Software Development Life Cycle (SDLC)
- Customer Engagement
- Team Leadership
- leadership
- keynote speaker
- Pre-sales
- Post-sales Support
- Problem Solving
- Business Innovation
- Customer Contact
- People Management
- Customer-focused Service
- Customer Service Management
- Project Management
- Customer Service
- Strategic Leadership
- Public Speaking
- Sales
- Start Ups
- Software As A Service Saas
- Support
- Marketing
- Administration
- Change Management
- Customer Support
- Customer Relationship Management Crm
- Customer Focused Service
- Post Sales Support
- Pre Sales
- Software Development Life Cycle Sdlc
- Software as a Service
- Customer Relationship Management
- Software Development Life Cycle
Jeff Cook Summary
- Jeff Cook, based in Florida, United States, is currently a Chief Executive Officer at Emphasys Software. Jeff Cook brings experience from previous roles at Emphasys Software, Redinals and MemberSuite, Inc.. Jeff Cook holds a 1988 - 1993 BS in Applied Computer Science @ Illinois State University. With a robust skill set that includes Service Desk, Call Center, Process Improvement, SaaS, CRM and more. Jeff Cook has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Emphasys Software Employees
Pedro Reyes
Cloud Services Manager
Miami, FL, US
Lauren Tantalo
Director of Professional Services
Rochester, NY, US
Carlton Young
Director of Operations
San Ramon, CA, US
Vivian Cueva
General Manager
Miami, FL, US
Colin Wells
General Manager, Housing Locator
Florida, United States
George Rodriguez
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Miami, FL, US
Peter Bakonyvari
Director of Sales and Business Development
Orinda, CA, US
Greg Gagnon
Marketing and Event Coordinator
Petoskey, MI, US
Alfonso Iglesias
Director New Develpment, Hfa
Miami, FL, US
Lisa Dove
Director of Product
Lansing, MI, US
Paul Carter
Technical Operations Manager
Jacksonville, FL, US
John Wilkens
cfo
Fort Lauderdale, FL, US
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