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Jeff Coles Location
Washington, DC, US
Jeff Coles Work
SVP, Head of Deposit Operations @ (May 2026 - Present)
Lead Business Execution Consultant | Senior Vice President @ (November 2020 - September 2024)
Divisional Customer Service Manager | Senior Vice President @ (June 2015 - November 2020)
Customer Service Manager III | Vice President @ (November 2009 - May 2015)
Jeff Coles Education
Virginia Tech
Bachelor of Science (B.S.) (Biology)
Virginia Tech
Bachelor of Science - BS (Human Nutrition and Foods)
Jeff Coles Skills
Branch Banking Operations
Build Strong Relationships
Business Process Improvement
Challenging Environment
Change Management
Client Rapport
Coaching & Mentoring
Commercial Banking
Communication
Conflict Resolution
Cross-Functional Relationship Building
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
De-escalation
Group Discussions
Interpersonal Communication
Leadership
Management
Operational Risk Management
Operations Management
Oral Communication
Performance Appraisal
Policies & Procedures
Problem Solving
Professional Communication
Project Management
Retail Banking
Risk Management
Self-confidence
Stakeholder Management
Strategy Execution
Team Building
Team Management
Teamwork
Thought Leadership
Troubleshooting
Written Communication
Jeff Coles Summary
Jeff Coles, based in Washington, DC, US, is currently a SVP, Head of Deposit Operations at Capital Bank, N.A.. Jeff Coles brings experience from previous roles at Wells Fargo. Jeff Coles holds a Bachelor of Science (B.S.) in Biology @ Virginia Tech. With a robust skill set that includes Branch Banking Operations, Build Strong Relationships, Business Process Improvement, Challenging Environment, Change Management and more. Jeff Coles has 2 emails and 1 mobile phone numbers on RocketReach.
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