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Jeff Chinn Location
Warren, MI, US
Jeff Chinn Work
Lead Product Manager, Data Platforms and AI Strategy @ (October 2025 - Present)
Senior Manager, Information Systems | GTM Product Strategy and Automation @ (September 2022 - September 2025)
Senior Digital Product Manager | CRM Modernization and Automation Strategy @ (February 2022 - September 2022)
Director, Marketing Data Platforms and AdTech Strategy @ (April 2018 - February 2022)
Director, Brand Intelligence and Product Strategy @ (November 2015 - April 2018)
DTE Energy | Product Manager, Digital Customer Experience Transformation @ (May 2014 - November 2015)
IT Delivery Manager - Application Development @ (July 2013 - May 2014)
Sr. Business Strategy Operations Lead: Contact Center @ Asset Acceptance (May 2012 - July 2013)
Business Operations Analyst: Contact Center @ Asset Acceptance (May 2010 - May 2012)
Senior Telecommunications Product Manager: Contact Center @ Asset Acceptance, LLC (May 2006 - May 2010)
Telecommunication Analyst: Contact Center @ Asset Acceptance, LLC (June 2003 - May 2006)
Account Representative: Contact Center @ Asset Acceptance, LLC (May 2002 - June 2003)
Jeff Chinn Education
University of Phoenix
Associate of Arts (A.A.) (Concentration in Foundations of Business)
2010-2011
Jeff Chinn Skills
Leadership
Six Sigma
Performance Dashboards
Customer Relationship Management Crm
Team Building
KPI Dashboards
SDLC
Requirements Management
Executive Management
Call Center
Content Management
Workforce Communications
VoIP
Sales
Process Improvement Projects
Portfolio Management
Customer Satisfaction
Call Center Administration
Telecommunications
Business Analysis
Vendor Management
Software Documentation
Team Leadership
Process Improvement
Dialer Management
Visio
Strategic Planning
Workforce Management
Strategy
Financial Services
Predictive Dialers
IVR
FDCPA
Content Strategy
Operations Management
Contact Centers
Call Center Architecture
Risk Management
Microsoft Excel
Business Process
Training
Change Management
Customer Service
Enterprise Software
Business Intelligence
Social Media Marketing
Business Process Improvement
Voice of the Customer
Process Improvement Experience
Management
Call Center Development
Voice of the Customer Analysis
Project Management
Problem Solving
Analytics
Call Centers
CRM
Social Media Measurement
Dialers
Analysis
Consumer Insight
Digital Media Services
Load Etl
Data Governance
Market Research
Digital Marketing
Scrum
Competitive Analysis
B2b Marketing Strategy
Data Warehouse Architecture
Extract
Agile and Waterfall Methodologies
Brand Management
Continuous Improvement
Enterprise Data
Transform
Customer Relationship Management
Jeff Chinn Summary
Jeff Chinn, based in Warren, MI, US, is currently a Lead Product Manager, Data Platforms and AI Strategy at phData. Jeff Chinn brings experience from previous roles at SurveyMonkey, USAA, Aquent and The JRT Agency. Jeff Chinn holds a 2010 - 2011 Associate of Arts (A.A.) in Concentration in Foundations of Business @ University of Phoenix. With a robust skill set that includes Leadership, Six Sigma, Performance Dashboards, Customer Relationship Management Crm, Team Building and more. Jeff Chinn has 2 emails and 1 mobile phone numbers on RocketReach.
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